Efnisyfirlit

• Title Page
• Copyright
• Dedication
• Brief Contents
• Contents
• Preface
• Part 1: Understanding the Business Landscape Facing Global Managers
  • Chapter 1. Evaluating the Global Business Environment
    • Opening Profile: Businesses Battle Brexit Bureaucracy
    • The Global Business Environment
      • Globalization
      • Global Trends
      • Globalization and Emerging Markets
      • Backlash against Globalization
      • Effects of Institutions on Global Trade
      • Effects of Globalization on Corporations
      • Small and Medium-Sized Enterprises (SMEs)
      • The Globalization of Human Capital
      • Regional Trading Blocs
    • Under the Lens: South-East Asia Wakes Up to Power of Corporate Competition
    • Comparative Management in Focus: China Loses Its Allure
      • Other Regions in the World
      • The Global Manager’s Role
    • The Political and Economic Environment
      • Political Risk
      • Political Risk Assessment
      • Managing Political Risk
      • Managing Terrorism Risk
      • Economic Risk
    • The Legal Environment
      • Contract Law
      • Other Regulatory Issues
    • The Technological Environment
      • The Globalization of Information Technology
    • Management in Action: Google to Set Up German Team to Tackle Privacy and Safety Issues
      • Global E-Business
    • Developing Skills to Enhance Your Career
      • Communication
      • Critical Thinking
      • Collaboration
      • Knowledge Application/Analysis
      • Business Ethics/Social Responsibility
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercise
    • Case Study: The European Union versus Indonesia: An Uncomfortable TradeWar
      • Endnotes
  • Chapter 2. Corporate Social Responsibility, Ethics, and Sustainability
    • Opening Profile: Samsung Finally Apologises to Its Workers around the World Struck Down by Disease
    • The Social Responsibility of MNCs
      • CSR: Global Consensus or Regional Variation?
      • From CSR to Shared Value?
    • Under the Lens: Speciality Products, Support and Shared Value are Key to Success: India
      • MNC Responsibility toward Human Rights
    • Comparative Management in Focus: Doing Business in China—Censorship, Human Rights, and the Challen
    • Management in Action: “Impact Beyond Numbers”—GoodWeave’s Global Solution to Child Labor
    • Ethics in Global Management
      • Bribery
    • Under the Lens: SAP Alerts US to South Africa Kickback Allegations
      • Ethics in Uses of Technology
      • Making the Right Decision
    • Under the Lens: Volkswagen under the Spotlight
    • Managing Interdependence
      • Foreign Subsidiaries in the United States
      • Managing Subsidiary–Host Country Interdependence
      • Managing Environmental Interdependence and Sustainability
      • Implementing Sustainability Strategies
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercise
    • Case Study: Facebook Faces Fresh Probe after Photo Leak
      • Endnotes
    • Comprehensive Cases
      • Case 1. Eliminating Modern Slavery from Supply Chains: Can Nestlé Lead the Way?
      • Case 2. ‘Enrich Not Exploit’: Can New CSR Strategy Help Body Shop Regain Glory?
• Part 2: Managing across Cultures
  • Chapter 3. How Cultural Factors Affect Management
    • Opening Profile: TikTok: Paving the Way for Short Video–Making Apps in India
    • Culture and Its Effects on Organizations
      • Societal Culture
      • Organizational Culture
      • Culture’s Effects on Management
      • Influences on National Culture
    • Under the Lens: Religion and the Workplace
    • Cultural Value Dimensions
      • Project GLOBE Cultural Dimensions
      • Cultural Clusters
      • Hofstede’s Value Dimensions
      • Trompenaars’s Value Dimensions
      • Consequence or Cause?
      • Critical Operational Value Differences
    • The Internet and Culture
    • Under the Lens: Seoul Fights Back against Workaholic Culture: Labour Law
    • Management in Action: A Cultural Revolution Is Changing India, One Open-Plan Office at a Time: Offic
    • Developing Cultural Profiles
    • Comparative Management in Focus: Profiles in Culture—Japan, Germany, Latin America
    • Culture and Management Styles around the World
    • Under the Lens: Doing Business in Brazil—Language, Culture, Customs, and Etiquette
      • Saudi Arabia
      • Chinese Family Small Businesses
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises
    • Case Study: An Australian Manager in an American Company
      • Endnotes
  • Chapter 4. Cross-Cultural Communication
    • Opening Profile: The Impact of Social Media on Global Business
    • The Communication Process
      • Cultural Noise in the Communication Process
    • The Culture–Communication Link
      • Trust in Communication
      • Trust in the Digital Age
      • The GLOBE Project
      • Cultural Variables in the Communication Process
    • Under the Lens: Communicating in India—Language, Culture, Customs, and Etiquette
      • Second Language Use
    • Under the Lens: Native English Speakers Must Learn How They Come Across
      • Nonverbal Communication
    • Under the Lens: Communicating Italian Style
      • Context
    • Management in Action: A Guide to(Mis) communication
    • Comparative Management in Focus: Communicating with Arabs
      • Communication Channels
    • Information Technology: Going Global and Acting Local
    • Managing Cross-Cultural Communication
      • Developing Cultural Sensitivity
      • Careful Encoding
      • Selective Transmission
      • Careful Decoding of Feedback
      • Follow-Up Actions
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercise
    • Case Study: Italy’s D&G in China: Fashion Show Canceled in Shanghai Following Scandal
      • Endnotes
  • Chapter 5. Decision-Making and Negotiating across Cultures
    • Opening Profile: Hitachi Looksfor Deal with ABB on Power Grids Business
    • Negotiation
    • The Negotiation Process
      • Stage One: Preparation
      • Negotiating Teams
      • Variables in the Negotiation Process
      • Stage Two: Relationship Building
      • Nontask Sounding
      • Stage Three: Exchanging Task-Related Information
      • Stage Four: Persuasion
      • Stage Five: Concessions and Agreement
    • Understanding Negotiation Styles
      • Successful Negotiators around the World
      • Comparing Profiles
    • Managing Negotiation
      • Dealing with Translators
      • Using the Internet to Support Negotiations
      • Managing Conflict Resolution
    • Comparative Management in Focus: Negotiating with the Chinese
      • Context in Negotiations
    • Decision Making
      • The Influence of Culture on Decision Making
    • Under the Lens: Ryanair Secures UK Licence in Preparation for No-Deal Brexit
    • Management in Action: Spotify’s Plan to Beat Apple: Sign the Rest of the World
      • Approaches to Decision Making
    • Comparative Management in Focus: Decision Making in Japanese Companies
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises: Multicultural Negotiations
    • Case Study: Economic Diplomacy: Normalizing Relations between the UAE and Israel
      • Endnotes
    • Comprehensive Cases
      • Case 3. Cross-Cultural Challenges for a Singaporean Expatriate in Zurich
      • Case 4. Anuj Pathak Returns to India
• Part 3: Strategic Planning and Implementation for Cross-Border Operations
  • Chapter 6. Developing Strategy
    • Opening Profile: SHEIN: Conquering Global Fashion through Social Media
    • Reasons for Going International
      • Reactive Reasons
    • Management in Action: Why Dyson Is Shifting Its HQ to Singapore
      • Proactive Reasons
    • Comparative Management in Focus: Global Companies Take Advantage of Growth Opportunities in Africa
      • Challenges When Going International
    • Strategic Formulation Process
    • Steps in Developing Strategies
      • Step 1. Establish Mission and Objectives
      • Step 2. Assess External Environment
      • Competitive Analysis
      • Porter’s Five Forces Industry-Based Model
      • Step 3. Analyze Internal Factors
      • Step 4. Evaluate Global and International Strategic Alternatives
      • Approaches to World Markets
      • Transnational Strategies
      • Using E-Business for Global Expansion
      • Step 5. Evaluate Entry Strategy Alternatives
    • Strategic Planning for Emerging Markets
    • Management in Action: Strategic Planning for Emerging Markets
    • Under the Lens: Revolut’s Russian Founder Stirs Up Lithuania’s Fintech Debate
      • Step 6. Decide on Strategy
      • Timing Entry and Scheduling Expansions
      • Foreign Direct Investment Decisions under High Uncertainty
      • The Influence of Culture on Strategic Choices
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises
    • Case Study: The Netherlands Surprises EU Rivals in the Race for Brexit Spoils
      • Endnotes
  • Chapter 7. Implementing Strategy
    • Opening Profile: Deal with Ericsson Signals a Shift in Malaysia’s 5G Strategic Alliances
    • Strategic Alliances
      • Joint Ventures
      • Non-equity Strategic Alliances
      • Global Strategic Alliances
      • Global and Cross-Border Alliances: Motivations and Benefits
      • Challenges in Implementing Global Alliances
      • Implementing Alliances between SMEs and MNCs
      • Guidelines for Successful Alliances
    • Implementing Strategy
    • Comparative Management in Focus: Joint Ventures in the Russian Federation
      • Implementing Strategies for SMEs
    • Under the Lens: Breaking Down Barriers for Small or Medium-Sized Enterprises (SMEs)
      • Implementing a Global Sourcing Strategy: From Offshoring to Next-Shoring?
    • Under the Lens: Ford to Use Blockchain in Pilot to Trace Cobalt Mined in Congo
      • Implementing Strategies for Emerging Economy Firms
      • Challenges in Implementing Strategies in Emerging Markets
    • Management in Action: Infosys’s Path from Emerging Start-up to Emerging MNC
    • Managing the Firm’s Performance in International Joint Ventures
      • Knowledge Management in IJVs
      • Government Influences on StrategicImp lementation
      • Cultural Influences on Strategic Implementation
      • E-Commerce Impact on Strategy Implementation
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercise
    • Case Study: German Brands PUMA and adidas Compete to Win Sportswear Footfall in India
      • Endnotes
  • Chapter 8. Organizing for Global Operations
    • Opening Profile: UNIQLO’s Business Model and Organizational Strategy for Global Expansion
    • Organizational Structure
    • Evolution and Change in MNC Organizational Structures
      • Integrated Global Structures
    • Management in Action: Volkswagen Makes Sweeping Changes to Management and Structure
    • Organizing for Globalization
      • Dual Headquarters
    • Under the Lens: Unilever Backs Down on Plan to Move Headquarters from UK
      • Organizing to Be Global, Act Local
    • Under the Lens: Yum China Battles McDonald’s in China
    • Emergent Structural Forms
      • Teams as a Global–Local Structure
    • Comparative Management in Focus: Changing Organizational Structures of Emerging Market Companies
      • Business Groups
      • Organizational Structure in the Digital Economy
      • Platform-Based teaming
      • Centralization and Decentralization
      • Changing Role of the Headquarters
      • Digital Organizational Readiness
      • The Global E-Corporation Network Structure
      • The Transnational Corporation (TNC) Network Structure
    • Choice of Organizational Form
      • Organizational Change and Design Variables
    • Control Systems for Global Operations
      • Direct Coordinating Mechanisms
      • Indirect Coordinating Mechanisms
    • Managing Effective Monitoring Systems
      • The Appropriateness of Monitoring and Reporting Systems
      • The Role of Information Systems
      • Evaluation Variables across Countries
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises
    • Case Study: Alliances Are More Crucial Than Ever for Automakers’ Survival, but Can They Work Toget
      • Endnotes
    • Comprehensive Cases
      • Case 5. Amazon.com in China: Can Elaine Chang Crack the Chinese Market?
      • Case 6. Souq.com and the Battle for the Future of E-Commerce in the MENA Region
      • Case 7. Coming to America: A Successful Japanese Acquisition in Global Business
• Part 4: Managing Global Human Resources
  • Chapter 9. International Human Resource Management
    • Opening Profile: Staffing Company Operations
    • The Role of IHRM in Global Strategy Implementation
    • Staffing for Global Operations
    • Under the Lens: Tata’s Staffing Challenges in the United States
    • Managing Expatriates
      • Expatriate Selection
      • Expatriate Performance Management
    • Under the Lens: Expatriate Employees Struggle to Readjust to Old Lives
    • Comparative Management in Focus: Expatriate Performance Management Practices: Samples from Five Coun
      • Global Team Performance Management
    • Expatriate Training and Development
      • Cross-Cultural Training
      • Training Techniques
      • Compensating Expatriates
    • Training and Compensating Host-Country Nationals
      • Training HCNs
    • Management in Action: Starbucks’ Java Style Helps to Recruit, Train, and Retain Local Managers in
      • Training Priorities for E-Business Development
      • Compensating HCNs
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises
    • Case Study: Kelly’s Assignment in Japan
      • Endnotes
  • Chapter 10. Developing Global Managers and Teams
    • Opening Profile: The Expat Life
    • Expatriate Career Management
      • Preparation, Adaptation, and Repatriation
      • The Role of the Expatriate Spouse
    • Under the Lens: Should I Stay or Should I Go? Overseas Jobs Demand the Extra Mile
      • Expatriate Retention
    • The Role of Repatriation in Developing a Global Management Cadre
      • Knowledge Transfer
    • Global Management Teams
      • Virtual Global Teams
    • Management in Action: The Emergence of a Virtual Multinational Enterprise
      • Managing Transnational Teams
    • The Role of Women in International Management
    • Working within Local Labor Relations Systems
      • The Impact of Unions on Businesses
    • Under the Lens: German Manufacturer to Close Two UK Plants
      • Organized Labor around the World
      • Convergence versus Divergence in Labor Systems
      • Adapting to Local Industrial Relations Systems
      • USMCA and Labor Relations in Mexico
    • Comparative Management in Focus: Labor Relations in Germany
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercise
    • Case Study: Singapore Relocation Secured with an Ice Cream and a Low Tax Rate
      • Endnotes
  • Chapter 11. Motivating and Leading
    • Opening Profile: Emirates’ Tim Clark: Leading through Thick and Thin
    • Motivating
    • Cross-Cultural Research on Motivation
      • The Meaning of Work
      • The Needs Hierarchy in the International Context
    • Comparative Management in Focus: Motivation in Mexico
    • Under the Lens: Bad Bosses Are Making the UK’s Productivity Puzzle Worse
      • Culture and Job Motivation
      • Reward Systems
    • Leading
    • The Global Leader’s Role and Environment
    • Under the Lens: Japanese Boards Move to Open Up to Overseas Executives
      • Women in Global Leadership Roles
    • Under the Lens: French Companies Lead the Way on Gender Diversity
      • Global Team Leadership
      • The Role of Technology in Leadership
    • Cross-Cultural Research on Leadership
    • Management in Action: Leadership in a Digital World
    • Contingency Leadership: The Culture Variable
      • The GLOBE Project
      • Earlier Leadership Research
    • Conclusion
      • Summary of Key Points
      • Discussion Questions
      • Application Exercises
      • Experiential Exercises
    • Case Study: How to Bring Cross-Cultural Teams Together
      • Endnotes
    • Comprehensive Cases
      • Case 8. Daimler China: Facing a Media Firestorm
      • Case 9. Cirque du Soleil’s Global Human Resource Management Practices
• Part 5: Integrative Section
  • Integrative Term Project
  • Integrative Case
    • Case 10. IKEA’s Challenges in Russia
• Glossary
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

  UM RAFBÆKUR Á HEIMKAUP.IS

  Bókahillan þín er þitt svæði og þar eru bækurnar þínar geymdar. Þú kemst í bókahilluna þína hvar og hvenær sem er í tölvu eða snjalltæki. Einfalt og þægilegt!
  
  Rafbók til eignar
  Rafbók til eignar þarf að hlaða niður á þau tæki sem þú vilt nota innan eins árs frá því bókin er keypt.
  
  Þú kemst í bækurnar hvar sem er
  Þú getur nálgast allar raf(skóla)bækurnar þínar á einu augabragði, hvar og hvenær sem er í bókahillunni þinni. Engin taska, enginn kyndill og ekkert vesen (hvað þá yfirvigt).
  
  Auðvelt að fletta og leita
  Þú getur flakkað milli síðna og kafla eins og þér hentar best og farið beint í ákveðna kafla úr efnisyfirlitinu. Í leitinni finnur þú orð, kafla eða síður í einum smelli.
  
  Glósur og yfirstrikanir
  Þú getur auðkennt textabrot með mismunandi litum og skrifað glósur að vild í rafbókina. Þú getur jafnvel séð glósur og yfirstrikanir hjá bekkjarsystkinum og kennara ef þeir leyfa það. Allt á einum stað.
  
  Hvað viltu sjá? / Þú ræður hvernig síðan lítur út
  Þú lagar síðuna að þínum þörfum. Stækkaðu eða minnkaðu myndir og texta með multi-level zoom til að sjá síðuna eins og þér hentar best í þínu námi.
  
  
  
  Fleiri góðir kostir
  - Þú getur prentað síður úr bókinni (innan þeirra marka sem útgefandinn setur)
  - Möguleiki á tengingu við annað stafrænt og gagnvirkt efni, svo sem myndbönd eða spurningar úr efninu
  - Auðvelt að afrita og líma efni/texta fyrir t.d. heimaverkefni eða ritgerðir
  - Styður tækni sem hjálpar nemendum með sjón- eða heyrnarskerðingu