Efnisyfirlit

• Acknowledgments
• Contents
• List of Figures
• List of Tables
• Chapter 1: Introduction
  • 1.1 Theoretical Background
    • 1.1.1 Social Theory and Culture
    • 1.1.2 Grid-Group Cultural Theory
    • 1.1.3 The GLOBE Cultural Approach
    • 1.1.4 Cognitive-Institutional Approach in Crisis Analysis
  • 1.2 Purpose and Main Research Questions
  • 1.3 Research Design and Theoretical Approach
  • 1.4 Working Process
  • 1.5 Data
• Chapter 2: Culture: Conceptualizing the Independent Variable
  • 2.1 GLOBE Dimensions of Societal Culture
  • 2.2 Individualism Versus Collectivism
    • 2.2.1 Hofstede’s Approaches
    • 2.2.2 Triandis’s Approaches
    • 2.2.3 Schwarz’s Approaches
    • 2.2.4 GLOBE’s Definition
  • 2.3 Power Distance
  • 2.4 The Other GLOBE Dimensions
  • 2.5 Introductory Dialogue Between GGCT and GLOBE in Summary
  • 2.6 Values or Practices?
  • 2.7 GLOBE Dimensions Representing Grid and Group
  • 2.8 Culture Categorization
• Chapter 3: Crisis Management: Conceptualizing the Dependent Variable
  • 3.1 Categorizing Crisis Management
  • 3.2 Cultural Frameworks and the Response Phase
• Chapter 4: Risk Reduction
  • 4.1 Uncertainty Avoidance and Four Myths of Nature
  • 4.2 Preparedness Framework
  • 4.3 From Risk Perception to Crisis Perception
    • 4.3.1 Crisis Perception in Sum
  • 4.4 Origin of Crisis as an Influential Fear Factor?
    • 4.4.1 Origin of Crisis as an Influential Fear Factor in Sum
  • 4.5 The Effectiveness of Standard Operating Procedures
  • 4.6 Risk Reduction: Summary
• Chapter 5: Decision Making and Decision-Making Unit
  • 5.1 What Is Involved in Decision Making?
  • 5.2 Centralization and Decentralization
    • 5.2.1 Preparedness Framework and Movement of Power
    • 5.2.2 Collective Learning Framework and Movement of Power
    • 5.2.3 Group Loyalty Framework and Movement of Power
    • 5.2.4 Movement of Power in Sum
  • 5.3 Types of Decision-Making Units
    • 5.3.1 Preparedness Framework and Types of Decision-Making Units
    • 5.3.2 Collective Learning Framework and Types of Decision-­Making Units
    • 5.3.3 Group Loyalty Framework and Decision-Making Unit Types
    • 5.3.4 The Most Influential Types of Decision-Making Unit in Sum
  • 5.4 Decision Making and Group Dynamics
    • 5.4.1 Conformity Versus Conflict
    • 5.4.2 Three Kinds of Conformity Dynamics
    • 5.4.3 Preparedness Framework and Conformity
      • 5.4.3.1 Groupthink
      • 5.4.3.2 New Group Syndrome
      • 5.4.3.3 Rally Around the Flag
    • 5.4.4 Collective Learning Framework and Conformity
      • 5.4.4.1 Groupthink
      • 5.4.4.2 New Group Syndrome
      • 5.4.4.3 Rally Around the Flag
    • 5.4.5 Group Loyalty Framework and Conformity
      • 5.4.5.1 Groupthink
      • 5.4.5.2 New Group Syndrome
      • 5.4.5.3 Rally Around the Flag
    • 5.4.6 Conformity Within Decision-Making Group in Sum
  • 5.5 Conflict (or Non-conflict)
    • 5.5.1 In-Group Loyalty
      • 5.5.1.1 Preparedness Framework and In-Group Loyalty
      • 5.5.1.2 Collective Learning Framework and In-Group Loyalty
    • 5.5.2 Loyalty Within the Decision-Making Groups in Sum
    • 5.5.3 Trust
      • 5.5.3.1 Preparedness Framework and Trust
      • 5.5.3.2 Collective Learning Framework and Trust
      • 5.5.3.3 Group Loyalty Framework and Trust
      • 5.5.3.4 Trust in sum
  • 5.6 Concern and Decision Makers’ Focus
    • 5.6.1 Concern and Focus of Decision Makers in Sum
  • 5.7 Preparedness Framework and Value Conflict
    • 5.7.1 Collective Learning Framework and Value Conflict
    • 5.7.2 Value Conflict in Sum
  • 5.8 Decision Making and Decision-Making Units: Summary
• Chapter 6: Information Management
  • 6.1 Lacking, Direct or Hesitant Processing
  • 6.2 Preparedness Framework and Information Processing
    • 6.2.1 Information Processing in Sum
  • 6.3 Formal Channels and/or Localized Information?
  • 6.4 Preparedness Framework and Formality and/or Localization
    • 6.4.1 Collective Learning Framework: Formality and/or Localization
    • 6.4.2 Group Loyalty Framework: Formality and/or Localization
    • 6.4.3 Formal Information Channels and/or Localization in Sum
  • 6.5 Complexity of Communication
    • 6.5.1 Complexity and Directness in Communication
    • 6.5.2 Complexity of Communication in Sum
    • 6.5.3 Media and Trust
    • 6.5.4 Media Strategy
      • 6.5.4.1 Preparedness Framework and Media Strategy
      • 6.5.4.2 Collective Learning Framework and Media Strategy
      • 6.5.4.3 Group Loyalty Framework and Media Strategy
    • 6.5.5 Media Strategy in Sum
  • 6.6 Information Management: Summary
• Chapter 7: Learning
  • 7.1 Learning and Modifying
    • 7.1.1 Learning and Modifying in Sum
  • 7.2 Historical Analogies
    • 7.2.1 Historical Analogies in Sum
  • 7.3 Learning from Experience
    • 7.3.1 Learning from Experience, in Sum
  • 7.4 Collective Learning
    • 7.4.1 Collective Learning in Sum
  • 7.5 Learning: Summary
• Chapter 8: Crisis and Culture Within Countries: Case Study
  • 8.1 South Korea: Culture and Crises
• Chapter 9: Discussion and Summation
  • 9.1 The Four Cultural Types in Light of Analysis
    • 9.1.1 Fatalism
      • 9.1.1.1 “Fatalism of the Masses”
    • 9.1.2 Individualism
    • 9.1.3 Hierarchy
    • 9.1.4 Egalitarianism
      • 9.1.4.1 Egalitarianism: A Fertile Culture for “High Reliability Organizations”?
  • 9.2 Values as Culture
    • 9.2.1 The Most Influential Value?
    • 9.2.2 The Central Value Orientation
    • 9.2.3 Can Crises Trigger Value Change?
  • 9.3 What Is the Use?
    • 9.3.1 International Cooperation, Cultures, and Crisis Management
• Chapter 10: Conclusions
  • 10.1 Culture and Crisis Management: Continued Research
• Appendix A: Summary of Hypotheses
• Appendix B: Crisis Management Case Coding Guide
  • B.1 Case Characteristics
  • B.2 Thematic Analysis
    • B.2.1 Decision Unit Variables
    • B.2.2 Preparedness Variables
    • B.2.3 Value Conflict Variables
    • B.2.4 Leadership Variables
    • B.2.5 Crisis Communication Variables
    • B.2.6 Learning/Adaptation Variables
    • B.2.7 Crisis Culture Variables
• Appendix C: TCM Crisis Cases Dataset
• Abbreviations and Acronyms
• Bibliography

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