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Clinical Communication Skills for Medicine

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Efnisyfirlit

  • Cover image
  • Title Page
  • Table of Contents
  • Copyright
  • Preface to the fourth edition
  • 1 Introduction
    • What is clinical communication?
    • What is ‘good’ communication?
    • Why is communication important?
    • Developing clinical communication skills
    • What is the evidence for the effectiveness of clinical communication training?
    • Your learning
    • How to use this book
    • Key points
    • References
  • 2 Core skills in clinical communication
    • The doctor–patient relationship
    • Factors that affect communication in medical settings
    • The setting of the consultation
    • Beginning a consultation
    • The main part of the consultation
    • Asking questions
    • Listening
    • Facilitation
    • Clarification
    • Reflection
    • Silence
    • Empathy
    • Touch
    • Communication during the physical examination
    • Signposting
    • Summarising
    • Ending a consultation
    • Key points
    • References
  • 3 Gathering information
    • An overview of the doctor–patient consultation
    • The medical history
    • Beginning a consultation: establishing rapport
    • Gathering information for a medical history
    • The structure of a medical history
    • Writing up the medical history
    • Variations of the medical history
    • Some practical hints
    • Presenting a patient's medical history
    • Common concerns about meeting patients as a student
    • Key points
    • References
  • 4 Discussing sensitive topics
    • Which topics are difficult to discuss?
    • Broaching a sensitive topic
    • Discussing a sensitive topic
    • Being aware of what the situation means for the patient
    • Talking about sex
    • When to talk about sex
    • Key points
    • References
  • 5 Sharing information
    • Preparing to share information
    • Sharing information during the consultation
    • Discussing uncertainty and risk
    • Written information
    • Key points
    • References
  • 6 Shared decision making
    • Patient autonomy in decision making
    • What is shared decision making?
    • When is shared decision making used?
    • Preparing for a decision-making consultation
    • Supporting decision making during the consultation
    • The importance of support
    • Key points
    • References
  • 7 Breaking bad news
    • What is bad news?
    • What is difficult about sharing bad news?
    • Preparing to break bad news
    • Sharing bad news
    • ‘What to do if…’
    • Key points
    • References
  • 8 Communication with a patient's family
    • Initial observations
    • Identifying family members
    • The family's influence on care and treatment
    • Working with couples
    • Confidentiality
    • Secrets
    • Responding to concerns and fears
    • Key points for communicating with a patient's family
    • Key points
    • References
  • 9 Communicating with children and young people
    • What to consider when communicating with children and young people
    • Communication with young patients at different ages
    • The physical environment
    • Introductions
    • Gathering information
    • Examining a young patient
    • Responding to a young patient's feelings
    • Involving young patients in decisions
    • Reluctance to take treatment
    • Separation, isolation and chronic illness
    • Breaking bad news to young patients
    • Key points
    • References
  • 10 Communicating with people from different cultural backgrounds
    • When do we notice cultural differences?
    • The role of culture in the doctor–patient relationship
    • Exploring a person's preferences
    • Perceptions of illness, care and treatment
    • Language
    • Communication strategies for discussing cross-cultural issues
    • Key points
    • References
  • 11 Diversity in communication
    • Communicating with people who have a learning disability
    • Communicating with transgender patients
    • Communicating with older patients
    • Key points
    • References
  • 12 Communicating about medical error
    • Making mistakes in everyday life
    • Mistakes in medical practice
    • Causes of medical mistakes
    • What should you do when you have made a mistake?
    • Complaints
    • Litigation
    • Key points
    • References
  • Index

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Vörumerki: Elsevier
Vörunúmer: 9780702072154
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Clinical Communication Skills for Medicine

Vörumerki: Elsevier
Vörunúmer: 9780702072154
Rafræn bók. Uppl. sendar á netfangið þitt eftir kaup
3.990 kr.
Get the product now
3.990 kr.