Efnisyfirlit

• CONTENTS
• EXHIBITS, FIGURES, TABLES, AND, PHOTOS
• THE CONTRIBUTORS
• PREFACE
• ABOUT THIS BOOK
• CHAPTER 1: DEVELOPMENT OF A RISK MANAGEMENT PROGRAM
  • LEARNING OBJECTIVES
  • RISK MANAGEMENT PROGRAM DEVELOPMENT
  • KEY STRUCTURAL ELEMENTS OF THE RISK MANAGEMENT PROGRAM
  • SCOPE OF THE RISK MANAGEMENT PROGRAM
  • THE RISK MANAGEMENT PROCESS
  • EVOLUTION OF THE RISK MANAGEMENT PROGRAM
  • SELECTING AN APPROPRIATE RISK MANAGEMENT PROGRAM STRUCTURE
  • ASSESSING AREAS OF THE ORGANIZATION THAT NEED RISK MANAGEMENT
  • KEY COMPONENTS FOR GETTING STARTED
  • WRITING A RISK MANAGEMENT PROGRAM PLAN
  • ACHIEVING PROGRAM ACCEPTANCE
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
• CHAPTER 2: THE HEALTH CARE RISK MANAGEMENT PROFESSIONAL
  • LEARNING OBJECTIVES
  • THE RISK MANAGER’S JOB: FUNCTIONAL AREAS OF RESPONSIBILITY
  • HEALTH CARE RISK MANAGEMENT ACROSS A SPECTRUM OF SETTINGS
  • REQUIRED SKILLS FOR THE SUCCESSFUL HEALTH CARE RISK MANAGEMENT PROFESSIONAL
  • RISK MANAGEMENT ETHICS
  • A PROFILE OF THE HEALTH CARE RISK MANAGEMENT PROFESSIONAL
  • EDUCATION AND PROFESSIONAL RECOGNITION PROGRAMS
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
• CHAPTER 3: PATIENT SAFETY AND THE RISK MANAGEMENT PROFESSIONAL
  • LEARNING OBJECTIVES
  • THE SCOPE OF MEDICAL ERRORS
  • SEEKING SOLUTIONS: WHAT ARE THE CAUSES OF MEDICAL ERRORS?
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READINGS
• CHAPTER 4: HEALTH CARE LEGAL CONCEPTS
  • LEARNING OBJECTIVES
  • LEGAL ISSUES COMMON TO ALL HEALTH CARE PROVIDERS
  • LEGAL ISSUES RELATED TO SPECIFIC HEALTH CARE PROVIDERS
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• CHAPTER 5: GOVERNANCE OF THE HEALTH CARE ORGANIZATION
  • LEARNING OBJECTIVES
  • ESSENTIAL RESPONSIBILITIES OF THE HOSPITAL BOARD
  • BASIC LEGAL DUTIES OF HEALTH CARE TRUSTEES
  • LESSONS FROM THE PANEL ON THE NONPROFIT SECTOR
  • FEDERAL SENTENCING GUIDELINES FOR ORGANIZATIONS
  • THE SARBANES-OXLEY ACT OF 2002
  • THE VOLUNTEER PROTECTION ACT OF 1997
  • RISK MANAGEMENT AND THE BOARD
  • THE MEDICAL STAFF, RISK MANAGEMENT, AND THE BOARD
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• CHAPTER 6: EARLY WARNING SYSTEMS FOR THE IDENTIFICATION OF ORGANIZATIONAL RISKS
  • LEARNING OBJECTIVES
  • EARLY IDENTIFICATION OF EXPOSURE TO LOSS
  • FOOD AND DRUG ADMINISTRATION
  • INSTITUTE FOR SAFE MEDICATION PRACTICES, UNITED STATES PHARMACOPEIA, AND NATIONAL COORDINATING COUNC
  • MEDICAL EVENT REPORTING SYSTEM—TRANSFUSION MEDICINE
  • INTENSIVE CARE UNIT SAFETY REPORTING SYSTEM
  • PITTSBURGH REGIONAL HEALTHCARE INITIATIVE
  • OTHER VOLUNTARY PROGRAMS
  • STANDARDIZING A PATIENT SAFETY TAXONOMY: THE NATIONAL QUALITY FORUM
  • PROTECTING SENSITIVE INFORMATION
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• CHAPTER 7: THE RISK MANAGEMENT PROFESSIONAL AND MEDICATION SAFETY
  • LEARNING OBJECTIVES
  • LATENT AND ACTIVE FAILURES
  • SYSTEMS THINKING
  • RISK MANAGEMENT: A PRIORITIZING APPROACH
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• CHAPTER 8: ETHICS IN PATIENT CARE
  • LEARNING OBJECTIVES
  • ETHICAL PRINCIPLES AND MORAL OBLIGATIONS
  • RESEARCH
  • INSTITUTIONAL REVIEW BOARDS
  • PATIENT SELF-DETERMINATION ACT
  • “DO NOT RESUSCITATE”: WITHHOLDING OR WITHDRAWING TREATMENT
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING AND RECOMMENDED WEB SITES
• CHAPTER 9: DOCUMENTATION AND THE MEDICAL RECORD
  • LEARNING OBJECTIVES
  • DOCUMENTATION
  • RECORD RETENTION
  • RELEASE OF RECORDS
  • OWNERSHIP OF MEDICAL RECORDS
  • MEDICAL RECORD AUDITS
  • DOCUMENTATION AND RISK MANAGEMENT
  • EMERGING RISK EXPOSURES
  • THE RISK MANAGEMENT PROFESSIONAL’S ROLE
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING AND RECOMMENDED WEB SITES
• CHAPTER 10: STATUTES, STANDARDS, AND REGULATIONS
  • LEARNING OBJECTIVES
  • PATIENT CARE
  • MEDICARE MODERNIZATION ACT
  • MEDICAL STAFF
  • LIFE SAFETY CODE
  • FEDERAL HEALTH INSURANCE LAWS AND REGULATIONS
  • TORT REFORM
  • POLICY AND PROCEDURE MANUALS
  • CASE LAW
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• CHAPTER 11: BASIC CLAIMS ADMINISTRATION
  • LEARNING OBJECTIVES
  • THE CLAIMS ENVIRONMENT
  • THE CLAIMS PROCESS
  • THE RISK MANAGEMENT PROFESSIONAL’S RESPONSIBILITIES
  • REGULATORY REPORTING OF CLAIMS
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
• CHAPTER 12: INTRODUCTION TO RISK FINANCING
  • LEARNING OBJECTIVES
  • RISK FINANCING IN THE CONTEXT OF THE RISK MANAGEMENT PROCESS
  • RISK RETENTION
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • SUGGESTED READING
• CHAPTER 13: INSURANCE: BASIC PRINCIPLES AND COVERAGES
  • LEARNING OBJECTIVES
  • DEFINITION OF INSURANCE
  • SPECIFIC TYPES OF INSURANCE FOR THE HEALTH CARE INDUSTRY
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTE
  • SUGGESTED READING
• CHAPTER 14: INFORMATION TECHNOLOGIES AND RISK MANAGEMENT
  • LEARNING OBJECTIVES
  • RISK MANAGEMENT INFORMATION NEEDS
  • RISK MANAGEMENT INFORMATION SYSTEMS
  • USING INFORMATION SYSTEMS TO GENERATE REPORTS
  • INTEGRATING RISK MANAGEMENT, QUALITY ASSURANCE, AND PATIENT SAFETY
  • ELECTRONIC MAIL
  • INTERNET- AND WEB-BASED TECHNOLOGY
  • PERSONAL HEALTH RECORD
  • ELECTRONIC HEALTH RECORDS AND SYSTEMS
  • CLINICAL INFORMATION SYSTEMS AND “SMART” TECHNOLOGIES
  • INFRASTRUCTURE TECHNOLOGY
  • POINT-OF-CARE TECHNOLOGY
  • TELEMEDICINE
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
  • APPENDIX 14.1 IT GLOSSARY FOR RISK MANAGERS
• CHAPTER 15: RISK MANAGEMENT METRICS
  • LEARNING OBJECTIVES
  • BENCHMARKING DEFINED
  • CLAIMS
  • MEASURING CHANGE
  • DEVELOPING NEW METRICS
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
• CHAPTER 16: ACCREDITATION, LICENSURE, CERTIFICATION, AND SURVEYING BODIES
  • LEARNING OBJECTIVES
  • THE CONSUMER ERA OF HEALTH CARE
  • WHAT THE HEALTH CARE RISK MANAGEMENT PROFESSIONAL NEEDS TO KNOW
  • MANDATORY SURVEYING BODIES
  • VOLUNTARY SURVEYING BODIES
  • URAC
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
  • SUGGESTED READING
  • APPENDIX 16.1 ACCREDITATION AND LICENSURE ORGANIZATIONS, SURVEYING BODIES, AND GOVERNMENT AGENCIES
• CHAPTER 17: EMERGENCY MANAGEMENT
  • LEARNING OBJECTIVES
  • THE STEPS OF EMERGENCY MANAGEMENT
  • PREVENTION
  • PLANNING AND PREPARATION
  • IMPLEMENTATION AND RESPONSE
  • RECOVERY
  • SUMMARY
  • ACRONYMS
  • KEY TERMS
  • NOTES
  • RECOMMENDED WEB SITES
• CHAPTER 18: OCCUPATIONAL SAFETY, HEALTH, AND ENVIRONMENTAL IMPAIRMENT
  • LEARNING OBJECTIVES
  • ADMINISTRATIVE PROCEDURE ACT
  • ADMINISTRATIVE ENFORCEMENT
  • SPECIFIC OCCUPATIONAL SAFETY AND HEALTH ISSUES
  • SUMMARY
  • KEY TERMS
  • ACRONYMS
  • NOTES
• APPENDIX A: A RISK MANAGEMENT PROGRAM (EXAMPLE)
  • POLICY
  • PURPOSE
  • AUTHORITY
  • SCOPE
  • PROGRAM ELEMENTS
  • OBJECTIVES
  • PROGRAM PLAN
  • INTEGRATION WITH KEY ASPECTS OF OPERATIONS
  • CONFIDENTIALITY
  • EVALUATION OF THE RISK MANAGEMENT PROGRAM
• APPENDIX B: REQUEST FOR RECORDS FORM (EXAMPLE)
• APPENDIX C: A GUIDE TO MEDICAL TERMINOLOGY
  • LEARNING OBJECTIVES
  • HISTORY
  • STRUCTURE OF MEDICAL TERMS
  • SUFFIXES
  • PREFIXES
  • ROOT WORDS
  • SINGULAR AND PLURAL FORMS
  • ABBREVIATIONS AND ACRONYMS
  • CONCLUSION
• GLOSSARY
• INDEX

UM RAFBÆKUR Á HEIMKAUP.IS

Bókahillan þín er þitt svæði og þar eru bækurnar þínar geymdar. Þú kemst í bókahilluna þína hvar og hvenær sem er í tölvu eða snjalltæki. Einfalt og þægilegt!

Rafbók til eignar
Rafbók til eignar þarf að hlaða niður á þau tæki sem þú vilt nota innan eins árs frá því bókin er keypt.

Þú kemst í bækurnar hvar sem er
Þú getur nálgast allar raf(skóla)bækurnar þínar á einu augabragði, hvar og hvenær sem er í bókahillunni þinni. Engin taska, enginn kyndill og ekkert vesen (hvað þá yfirvigt).

Auðvelt að fletta og leita
Þú getur flakkað milli síðna og kafla eins og þér hentar best og farið beint í ákveðna kafla úr efnisyfirlitinu. Í leitinni finnur þú orð, kafla eða síður í einum smelli.

Glósur og yfirstrikanir
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Hvað viltu sjá? / Þú ræður hvernig síðan lítur út
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Fleiri góðir kostir
- Þú getur prentað síður úr bókinni (innan þeirra marka sem útgefandinn setur)
- Möguleiki á tengingu við annað stafrænt og gagnvirkt efni, svo sem myndbönd eða spurningar úr efninu
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- Styður tækni sem hjálpar nemendum með sjón- eða heyrnarskerðingu