Efnisyfirlit

• Preface
  • Intended Audience
  • Scope
  • Need for Program Evaluation
  • Handbook Organization
  • Acknowledgments
• The Editors
• The Contributors
• PART ONE Evaluation Planning and Design
  • The Chapters
  • CHAPTER ONE Planning and Designing Useful Evaluations
    • Matching the Evaluation Approach to Information Needs
    • Supporting Causal Inferences
    • Planning a Responsive and Useful Evaluation
    • Using Evaluation Information
    • Glossary
    • References
  • CHAPTER TWO Analyzing and Engaging Stakeholders
    • Understanding Who Is a Stakeholder—Especially a Key Stakeholder
    • Identifying and Working with Primary Intended Users
    • Using Stakeholder Identification and Analysis Techniques
    • Dealing with Power Differentials
    • Determining the Evaluation's Purpose and Goals
    • Engaging Stakeholders
    • Meeting the Challenges of Turbulent and Uncertain Environments
    • Conclusion
    • References
  • CHAPTER THREE Using Logic Models
    • What Is a Logic Model?
    • The Utility of Logic Models
    • Theory-Driven Evaluation
    • Building the Logic Model
    • Conclusion
    • References
  • CHAPTER FOUR Exploratory Evaluation
    • Evaluability Assessment Assesses a Program's Readiness for Evaluation
    • Rapid Feedback Evaluation Produces Tested Evaluation Designs
    • Evaluation Synthesis Summarizes What Is Known About Program Performance
    • Small-Sample Studies May Be Useful in Vetting Performance Measures
    • Selecting an Exploratory Evaluation Approach
    • Conclusion
    • References
  • CHAPTER FIVE Performance Measurement
    • Performance Measurement and Program Evaluation
    • Measurement Systems
    • Identifying, Operationalizing, and Assessing Performance Measures
    • Converting Performance Data to Information
    • Presenting and Analyzing Performance Data
    • Current Challenges to Performance Measurement
    • Conclusion: The Outlook
    • References
  • CHAPTER SIX Comparison Group Designs
    • Introduction to Causal Theory for Impact Evaluation
    • Comparison Group Designs
    • Conclusion
    • References
    • Further Reading
  • CHAPTER SEVEN Randomized Controlled Trials
    • History of RCTs
    • Why Randomize?
    • Trial Design
    • Conclusion
    • References
  • CHAPTER EIGHT Conducting Case Studies
    • What Are Case Studies?
    • Designing Case Studies
    • Conducting Case Studies
    • Analyzing the Data
    • Preparing the Report
    • Avoiding Common Pitfalls
    • Conclusion
    • References
  • CHAPTER NINE Recruitment and Retention of Study Participants
    • Planning for Recruitment and Retention
    • Institutional Review Boards and the Office of Management and Budget
    • Recruitment and Retention Staffing
    • Implementing Recruitment and Retention
    • Monitoring Recruitment and Retention Progress
    • Cultural Considerations
    • Conclusion
    • References
  • CHAPTER TEN Designing, Managing, and Analyzing Multisite Evaluations
    • Defining the Multisite Evaluation
    • Advantages and Disadvantages of Multisite Evaluations
    • Multisite Approaches and Designs
    • Strategies for Multisite Data Collection
    • Assessing Multisite Interventions
    • Monitoring Multisite Implementation
    • Quality Control in MSEs
    • Data Management
    • Quantitative Analysis Strategies
    • Qualitative Analysis Strategies
    • Telling the Story
    • Final Tips for the MSE Evaluator
    • References
  • CHAPTER ELEVEN Evaluating Community Change Programs
    • Defining Community Change Interventions
    • Challenges
    • Guidance for Evaluators and Practitioners
    • Conclusion
    • References
    • Further Reading
  • CHAPTER TWELVE Culturally Responsive Evaluation
    • What Is CRE?
    • Pioneers in the Foundations of CRE
    • From CRE Theory to CRE Practice
    • Case Applications of CRE Theory and Practice
    • Implications for the Profession
    • Conclusion
    • Notes
    • References
• PART TWO Practical Data Collection Procedures
  • The Chapters
  • Other Data Collection Considerations
  • CHAPTER THIRTEEN Using Agency Records
    • Potential Problems and Their Alleviation
    • Data Quality Control Processes
    • Other Suggestions for Obtaining Data from Agency Records
    • Conclusion
    • Note
    • References
  • CHAPTER FOURTEEN Using Surveys
    • Planning the Survey
    • Select the Sample
    • Design the Survey Instrument
    • Collect Data from Respondents
    • Prepare Data for Analysis
    • Present Survey Findings
    • Conclusion
    • References
  • CHAPTER FIFTEEN Role Playing
    • What Is Role Playing?
    • Diversity of Uses
    • Sampling
    • Data Collection Instruments
    • Recruiting, Selecting, and Training Role Players
    • Implementing Role Playing
    • Practical Problems (and Solutions)
    • Statistical Analysis
    • Expanding Applications for Role Playing
    • Ethical and Legal Issues
    • Limitations of Role Playing
    • Conclusion
    • Notes
    • References
  • CHAPTER SIXTEEN Using Ratings by Trained Observers
    • Uses for Trained Observer Ratings
    • Is a Trained Observer Method Appropriate for Your Needs?
    • What You Will Need to Start
    • Decisions About Ratings and Sampling
    • Examples of Trained Observer Programs
    • Presenting Findings for Trained Observations
    • Quality Control
    • Using Technology or Paper?
    • Benefits of the Trained Observer Approach
    • Conclusion
    • Notes
    • References
  • CHAPTER SEVENTEEN Collecting Data in the Field
    • Objectives of Field Studies
    • Design Issues
    • Field Visit Protocol
    • Data Maintenance and Analysis
    • Conclusion
    • References
    • Further Reading
  • CHAPTER EIGHTEEN Using the Internet
    • Using the Internet for Literature Reviews
    • Conducting Surveys on the Internet
    • Putting Your Program Evaluation on the Web
    • References
    • Further Reading
  • CHAPTER NINETEEN Conducting Semi-Structured Interviews
    • Disadvantages and Advantages of SSIs
    • Designing and Conducting SSIs
    • Polishing Interview Techniques
    • Analyzing and Reporting SSIs
    • References
  • CHAPTER TWENTY Focus Group Interviewing
    • Examples of Focus Group Use
    • Characteristics of Focus Group Interviews
    • Responsibilities
    • Planning
    • Developing Questions
    • Recruiting
    • Moderating
    • Analysis
    • Addressing Challenges in Focus Group Interviews
    • Conclusion
    • Reference
    • Further Reading
  • CHAPTER TWENTY-ONE Using Stories in Evaluation
    • How Stories Enrich Evaluations
    • A Definition of an Evaluation Story
    • How Stories Can Be Used in Evaluation Studies
    • An Overview of Critical Steps
    • Strategies of Expert Storytellers: Presenting the Story Effectively
    • Challenges in Using Stories and How to Manage Them
    • A Final Thought
    • Conclusion
    • References
    • Further Reading
• PART THREE Data Analysis
  • The Chapters
  • CHAPTER TWENTY-TWO Qualitative Data Analysis
    • Types of Evaluation and Analytic Purpose
    • Application
    • Application
    • Application
    • Application
    • Framing Analytic Choices
    • Program Evaluation Standards and Quality criteria for QDA
    • Conclusion
    • References
  • CHAPTER TWENTY-THREE Using Statistics in Evaluation
    • Descriptive Statistics: Simple Measures Used in Evaluations
    • Inferential Statistics: From Samples to Populations
    • Selecting Appropriate Statistics
    • Reporting Statistics Appropriately
    • Reporting Statistical Results to High-Level Public Officials
    • Conclusion
    • Appendix 23A: An Application of the Chi-Square Statistic Calculated with SPSS
    • Appendix 23B: An Application of the t Test
    • References
    • Further Reading Textbooks
    • Special Topics
    • Statistical Software
  • CHAPTER TWENTY-FOUR Cost-Effectiveness and Cost-Benefit Analysis
    • Step 1: Set the Framework for the Analysis
    • Step 2: Decide Whose Costs and Benefits Should Be Recognized
    • Step 3: Identify and Categorize Costs and Benefits
    • Step 4: Project Cost and Benefits Over the Life of the Program, If Applicable
    • Step 5: Monetizing (Putting a Dollar Value on) Costs
    • Costs to the Private Sector
    • Costs to Participants and Volunteers
    • Step 6: Quantify (for CEA) and Monetize (for CBA) Benefits
    • Step 7: Discount Costs and Benefits to Obtain Present Values
    • Step 8: Compute Cost-Effectiveness Ratio (for CEA) or Net Present Value (for CBA)
    • Step 9: Perform Sensitivity Analysis
    • Step 10: Make a Recommendation
    • Conclusion
    • Notes
    • References
  • CHAPTER TWENTY-FIVE Meta-Analyses, Systematic Reviews, and Evaluation Syntheses
    • Why Be Conscientious in Reviewing Studies of Intervention Effects?
    • How Are the Best Approaches to Systematic Reviews Employed at Their Best?
    • What Resources Can Be Employed to Do the Job Well?
    • To What End? Value Added and Usefulness
    • Conclusion
    • Note
    • References
• PART FOUR Use of Evaluation
  • The Chapters
  • CHAPTER TWENTY-SIX Pitfalls in Evaluations
    • Pitfalls Before Data Collection Begins
    • Pitfalls During Data Collection
    • Pitfalls After Data Collection
    • Conclusion
    • Note
    • References
  • CHAPTER TWENTY-SEVEN Providing Recommendations, Suggestions, and Options for Improvement
    • But First, an Important Distinction
    • When to Make Recommendations
    • Hallmarks of Effective Recommendations
    • General Strategies for Developing Recommendations
    • Reference
  • CHAPTER TWENTY-EIGHT Writing for Impact
    • The Message
    • The Audience
    • The Medium
    • Conclusion
    • Reference
  • CHAPTER TWENTY-NINE Contracting for Evaluation Products and Services
    • Creating a Feasible, Approved Concept Plan
    • Developing a Well-Defined Request for Proposal
    • Selecting a Well-Qualified Evaluation Contractor
    • Constructively Monitoring Interim Progress
    • Assuring Product Quality and Usefulness
    • Conclusion
    • Reference
  • CHAPTER THIRTY Use of Evaluation in Government
    • Use of Evaluation in Government
    • Political and Bureaucratic Challenges Affecting Use of Evaluation
    • Overcoming Political and Bureaucratic Challenges
    • Conclusion
    • References
  • CHAPTER THIRTY-ONE Evaluation Challenges, Issues, and Trends
    • Challenge 1: Controlling the Quality of the Evaluation Process
    • Challenge 2: Selecting and Training Evaluators
    • Challenge 3: Maintaining Standards and Ethics
    • Challenge 4: Using Evaluation Findings to Improve Programs
    • The Relationship Between Performance Monitoring and Evaluation
    • Trends in Program Evaluation
    • Final Thoughts
    • References
• NAME INDEX
• SUBJECT INDEX
• EULA

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