Efnisyfirlit

• Cover
• Contents
• Title Page
• Copyright
• Dedication
• Series Page
• Preface
• Introduction
• IS THE CIO READY FOR THIS NEW WORLD?
• NOTE
• Part One: People
  • Chapter 1: Collaboration and Teamwork
    • SIGNS, SYMPTOMS, AND ROOT CAUSES
    • MODELING THE WAY
    • THE IT LEADERSHIP TEAM IS CRITICAL TO SUCCESS
    • DEVELOPING TEAMING SKILLS THROUGHOUT IT
    • RECRUITING FOR PEOPLE SKILLS
    • SETTING CLEAR DIRECTION
    • COMMUNICATING EFFECTIVELY
    • SUMMARY
  • Chapter 2: Recruiting Best Practices
    • INTERNAL RECRUITERS
    • NETWORKING
    • PARTNERS
    • SELECTING A PARTNER
    • WORKING EFFECTIVELY WITH YOUR PARTNER
    • PLAN FOR FLEXIBILITY
    • ENVISION YOUR IDEAL TEAM
    • INTERPRETING RESUMES
    • INTERVIEWING
    • SELLING YOURSELF, YOUR TEAM, AND THE COMPANY
    • CHECKING CREDENTIALS
    • SUMMARY
  • Chapter 3: Career Pathing: Retaining and Developing Your Best and Brightest
    • INTRODUCTION: THE CHALLENGE OF IT STAFFING
    • THE ROLE OF THE CIO
    • THE CAREER-PATHING SOLUTION SPACE: DEPTH, BREADTH, CLARITY, AND FLEXIBILITY
    • FINDING YOUR PLACE IN THE SOLUTION SPACE
    • CONCLUSION
  • Chapter 4: Why Provide Professional Development to IT Professionals?
    • TYPES OF PROFESSIONAL DEVELOPMENT
    • RECOMMENDATIONS FOR THE CIO AND OTHER EXECUTIVES
    • CONCLUSION
    • NOTES
  • Chapter 5: Skill Building for the IT Professional: Training, Training Plans, and Maintaining Skills
    • DEVELOPING THE TRAINING PLAN
    • CONCLUSION
    • NOTES
  • Chapter 6: Retain Your Talent by Creating a Fun, Engaging Culture
    • SHOW RESPECT
    • RESET EXPECTATIONS
    • RELATE TO YOUR PEOPLE
    • REMOVE HIERARCHIES
    • RECOGNIZE
    • RELAX
    • SUMMARY
  • Chapter 7: The CIO Career Guide
    • YOU’RE FIRED!
    • HELP WANTED
    • REPRESENTATION FROM AN EXECUTIVE PLACEMENT FIRM
    • THE RESUME—IT’S JUST A BOOKMARK
    • THE INTERVIEW—NO SECOND CHANCE FOR FIRST IMPRESSIONS
    • CLOSING THE DEAL—NEVER FIGHT OVER NICKELS
    • CAREER TIPS FOR CIOS
    • CONCLUSION
• Part Two: Process
  • Chapter 8: Strategic Alignment
    • FRAMEWORK
    • BUILDING THE STRATEGICALLY ALIGNED ORGANIZATION
    • CONCLUSION
  • Chapter 9: Developing an IT Strategy
    • OVERVIEW
    • IT STRATEGY METHODOLOGY
    • SUMMARY
  • Chapter 10: Competitive Applications of Technology
    • AN EARLY PIONEER
    • DIFFERENTIATION IN EDUCATION
    • MUSIC MAKING
    • SUMMARY
    • NOTE
  • Chapter 11: A New Paradigm for Managing a Suite of Business Processes Inexpensively
    • WHAT WE SHOULD BE DOING
    • CASE MANAGEMENT
    • CONCLUSION
  • Chapter 12: Information Technology Portfolio Management
    • WHAT IS INFORMATION TECHNOLOGY PORTFOLIO MANAGEMENT?
    • UNDERSTANDING WHAT ITPM IS NOT
    • ITPM PROCESS
    • ITPM BEST PRACTICES
    • ITPM BENEFITS
    • CONCLUSION
  • Chapter 13: A Beginner’s Guide to the Software Development Life Cycle
    • CASE STUDY: PROJECT X
    • THE FIRST MEETING
    • THE EXPERIMENT
    • THE FIRST OBSTACLE
    • THE SECOND OBSTACLE
    • CONCLUSION
    • SUMMARY
    • NOTE
  • Chapter 14: Office of the CIO
    • SITUATION
    • IT STRATEGY CREATION PROCESS
    • CREATING PROJECT PROPOSALS AS A RESULT OF DRIVING AN IT STRATEGY
    • RECOMMENDATIONS AND CURRENT STATUS
    • LESSONS LEARNED
    • CONCLUSION
    • NOTE
  • Chapter 15: Requirements
    • SOLUTION REQUIREMENTS SPECIFICATION
    • REQUIREMENTS MANAGEMENT RISKS
    • STAKEHOLDER MANAGEMENT
    • QUALITY REQUIREMENTS
    • EMERGENCE OF PROTOTYPING FOR NEW REQUIREMENTS
    • DYNAMIC SYSTEMS DEVELOPMENT METHODOLOGY
    • MANAGING REQUIREMENTS WITH THE UNIFIED DEVELOPMENT PROCESS
    • AGILE REQUIREMENTS MANAGEMENT
    • AGILE REQUIREMENTS MANAGEMENT: ITERATION 0
    • FEATURE-DRIVEN DEVELOPMENT
    • REQUIREMENTS MANAGEMENT TOOLS
    • REQUIREMENTS MANAGEMENT SYSTEMS
    • CONCLUSION
    • NOTE
  • Chapter 16: Project Risk Management
    • A NEW AGE OF RISK MANAGEMENT IN A GLOBAL, INTERCONNECTED WORLD
    • WHY PROJECT RISK MANAGEMENT?
    • KEY EXECUTIVE CHALLENGES
    • CONCLUSION
    • NOTE
  • Chapter 17: Project Cost Estimation
    • CONCEPTS
    • COST ESTIMATION TOOLS AND TECHNIQUES
    • COST ESTIMATION PROCESS
    • SUMMARY
  • Chapter 18: Managing Project Quality
    • INSTITUTING PROJECT QUALITY
    • CONCLUSION
    • NOTE
  • Chapter 19: Project Reviews
    • CONCEPTS
    • TYPES OF PROJECT REVIEWS
    • PROJECT REVIEW PROCESS
    • SUMMARY
  • Chapter 20: Compliance
    • REGULATORY COMPLIANCE
    • PROCEDURAL/POLICY COMPLIANCE
    • SECURITY
    • HACKERS AND OUTSIDE-THE-NETWORK ATTACKS
    • SUMMARY
  • Chapter 21: Service Management
    • SERVICE MANAGEMENT LIFE CYCLE
    • WHAT IS SERVICE MANAGEMENT?
    • SERVICE DELIVERY MODELS
    • CONCLUSION
  • Chapter 22: Balancing IT’s Workload
    • IT WORK COMES IN THROUGH MANY CHAOTIC CHANNELS
    • RESOURCE ALLOCATION MYTHS
    • ORGANIZING DEMAND FOR WORK BY SCALE
    • PLANNING IT LIKE A MANUFACTURING FLOOR
    • DIFFERENT TECHNIQUES FOR DIFFERENT-SIZE DEPARTMENTS
    • KEYS TO SUCCESS
    • CONCLUSION
  • Chapter 23: Outsourcing and Offshoring
    • REASONS TO OUTSOURCE
    • WHAT TO OUTSOURCE
    • STRATEGIC FRAMEWORK FOR GLOBAL SOURCING
    • USING THE STRATEGIC FRAMEWORK FOR GLOBAL SOURCING
    • THE OUTSOURCING PROCESS
    • CONCLUSION
• Part Three: Technology
  • Chapter 24: Information Technology Portfolio Management
    • WHY IS IT PORTFOLIO MANAGEMENT NECESSARY?
    • IMPLEMENTING IT PORTFOLIO MANAGEMENT
    • MEASURING EFFECTIVENESS OF IT PORTFOLIO MANAGEMENT
    • CONCLUSION
  • Chapter 25: Strategic Information Security Management
    • INFORMATION SECURITY BUSINESS ALIGNMENT
    • DATA PROTECTION
    • INFORMATION SECURITY MANAGEMENT SYSTEMS
    • SUMMARY
    • NOTES
  • Chapter 26: From Vision to Reality: Implementing Information Security
    • ENTERPRISE INFORMATION SECURITY ARCHITECTURE: BRIDGING THE CONCEPTUAL TO THE ACTUAL
    • TOOLS OF INFORMATION SECURITY
    • CONCLUSION
    • NOTES
  • Chapter 27: Business Continuity Planning
    • DEFINING THE NEED FOR BCP
    • PROCESS OF CONTINUITY PLANNING
    • STRATEGIC VALUE OF BCP
    • WHAT BCP IS NOT
    • EMERGING TECHNOLOGIES AND BCP
    • SUMMARY
  • Chapter 28: Overcoming the “Computer Guy” Stigma: A Perspective on Why Being Involved in Your Web Strategy Matters
    • PURPOSE
    • KEYWORD CAPITALIZATION AND COMPETITIVE LANDSCAPE
    • SOCIAL MEDIA
    • CONCLUSION
  • About the Editor
  • About the Contributors
  • Index
• End User License Agreement

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