Lýsing:
As the most critical yet accessible introduction to organizational behaviour and work this book will help you understand the complexities of organizational life and evaluate modern business practices. Classic organizational behaviour topics such as team-working, motivation, and change are complemented by core critical approaches such as power and control, organizational misbehaviour, and health and well-being through a clear three-part structure.
Students are encouraged to look beyond a descriptive approach and truly engage with the content. Examples and 'Stop and Think' boxes placed throughout chapters, as well as end-of-chapter case studies with accompanying questions, provide the opportunity for this engagement and show how each chapter's theoretical coverage applies in real-life business situations. Suggestions of films and novels which relate to the chapter topic provide further opportunities to see organizational behaviour in context and demonstrate just how prevalent its principles are in everyday life.
The accessible style assumes no prior knowledge on the part of the reader, and the full range of themes and topics explored provides a rich picture of the realities of organizational behaviour and work. This book is accompanied by a selection of online resources, including: For students: Glossary Web links Critical thinking exercises For lecturers: PowerPoint slides Questions for research and discussion Additional case studies Group exercises.
Annað
- Höfundur: Fiona M. Wilson
- Útgáfa:5
- Útgáfudagur: 2018-03-01
- Hægt að prenta út 2 bls.
- Hægt að afrita 2 bls.
- Format:ePub
- ISBN 13: 9780192523105
- Print ISBN: 9780198777137
- ISBN 10: 0192523104
Efnisyfirlit
- Cover Page
- Title Page
- Copyright
- Brief contents
- Detailed contents
- About the Author
- Acknowledgements
- How to Use the Book
- How to Use the Online Resources
- Introduction
- Further Reading
- Research Questions
- References
- PART 1 Approaching management critically
- 1 Setting the scene
- Introduction
- Scene setting
- Globalization
- Human trafficking and modern-day slavery
- Corporate social responsibility and ethical behaviour
- The growth of the enterprise economy
- Trends in the working population
- Income and social mobility
- Men and women working
- Men, women, and management
- Mothers’ and fathers’ attitudes to work and family
- Working hours
- Part-time working
- Homeworking
- More scene-setting issues
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 2 Employees’ views of work
- Introduction
- Alienation
- The experience of the assembly line
- Making work manageable
- The experience of work in the call centre
- Class and orientation to work
- What work means
- Measuring the meaning of work
- Job redesign to improve the intrinsic meaning of work
- Class, gender, and the meaning of work
- More ‘not so good’ and ‘unskilled’ low-paid jobs
- The experience of catering work
- Working-class kids, working-class jobs, and the case of care assistants
- The experience of homeworking
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 3 Managerial views of work
- Introduction
- The definition of ‘management’
- Research on the role of the manager
- Management as a profession
- Middle management
- Success in management
- Management and gender
- The reality for the woman manager
- ‘Double jeopardy’: the reality for the ethnic minority woman manager
- Surprises in managerial work
- Standing back from managerial work
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 4 The rationality of management
- Introduction
- Early management thinkers and rationality
- The rationale of scientific management and Taylorism
- Henry Ford
- Routinization, the detailed division of labour, and modern-day Taylorism
- The rationale of the human relations movement
- Job redesign
- The rationale of fitting workers to jobs
- Eugenics
- Intelligence testing
- Vocational guidance: testing, then fitting people to jobs
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 5 Sexuality, sex typing, and gender
- Introduction
- Sexuality in organizations
- The sex typing of male and female jobs
- The sex stereotype and emotional labour
- Masculinity and managing feelings
- Feeling in control
- Accounting for emotion
- Organizational romance
- Sexual harassment
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 1 Setting the scene
- 6 Motivation
- Introduction
- Motivation as a problem
- Content theories of motivation
- Process theories of motivation
- Further considerations on motivation
- Job satisfaction and positive outcomes for organizations
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 7 Leadership
- Introduction
- Thinking about leadership
- A trait theory of leadership
- Style theories and democratic leadership
- Task- versus relations-oriented leadership
- Consideration versus initiating structure
- Transactional versus transformational leadership
- Situational leadership
- Emotion and leadership
- Gender and leadership
- Spirituality and leadership
- Race and leadership
- Class and leadership
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 8 Perception
- Introduction
- The study of perception
- Gestalt psychology and perception
- Attribution theory
- Conformity
- Implicit personality theory
- The logical error
- Stereotypes and prejudice
- The distortion of perception
- The halo effect
- Frames and their effect on perception
- Classifications and their consequences
- Perceptions of employers by employees and the psychological contract
- Self-perception
- Further ways in which perception can be shaped
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 9 Personality
- Introduction
- Personality theory
- Personality traits and tests
- Intelligence testing and personality
- Emotional intelligence and psychometric testing
- Some difficulties with measuring and testing personality
- Personality theory and problematic behaviour
- Personality, integrity, and dishonesty at work
- Judging competence at work
- Personality and leadership
- Is looking at personality traits enough?
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 10 Organizational learning
- Introduction
- The concept of organizational learning
- Individual learning
- Group learning
- Organizational learning
- Learning about language in organizations
- Developing a critical consciousness
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 11 Culture
- Introduction
- The concept of culture
- Understanding culture
- Do the ‘best’ cultures lead to ‘best’ performance?
- Critically assessing whether culture can be managed
- National and organizational cultures
- Problems with trying to manage culture
- Describing (rather than prescribing) culture
- Culture and change
- Culture and gender
- Culture and race
- Further aspects of culture
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 12 Teams and teamworking
- Introduction
- Teamwork and teamworking
- Popular views of teamworking
- A historical view of teamworking
- Making claims about teamworking
- Teamworking and gender
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 13 Structure
- Introduction
- Weber on bureaucracy
- The advantages of bureaucracy
- The unintended consequences and dysfunctions of bureaucracy
- Bureaucracy, emotion, and gender
- Rationality and the service sector
- The case of McDonald’s
- McDonaldization
- Organizational variation in structure
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 14 All change?
- Introduction
- New forms of organization
- Change in organizations
- Technology and change
- The knowledge economy and knowledge workers
- New organizations?
- The Japanese model
- Change—or continuity?
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 15 Managerial power and control
- Introduction
- The sources and definition of ‘power’
- Managerial prerogative
- Workers’ power
- Managing to empower
- Control and surveillance
- Technology
- Technology and surveillance
- Business process re-engineering
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 16 Organizational misbehaviour
- Introduction
- Resistance and organizational misbehaviour
- Cheating, fraud, and theft
- Virtual crime
- Swearing and abusive language
- Swindling
- Lying
- Denial
- Rudeness and bullying
- Sabotage
- Struggles relating to time
- Gossip
- Fun and humour
- Managing organizational misbehaviour
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 17 Voluntary, not-for-profit, and alternative organizations
- Introduction
- Voluntary work
- Not-for-profit
- Cooperatives
- The Israeli kibbutz
- Yugoslav self-management
- Employee involvement: profit sharing and share ownership
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
- 18 Health, well-being, emotion, and stress
- Introduction
- Violence and abuse
- Stress
- The management of emotions
- Being unemployed
- Being ‘on the fiddle’ or working ‘on the side’
- ‘Non-work’
- Conclusion
- Key Points
- Case Study
- Further Reading
- Links to Films and Novels
- Research Questions
- References
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- Gerð : 208
- Höfundur : 6390
- Útgáfuár : 2018
- Leyfi : 380