Managing and Using Information Systems: A Strategic Approach, EMEA Edition
Lýsing:
Managing & Using Information Systems: A Strategic Approach provides a solid knowledgebase of basic concepts to help readers become informed, competent participants in Information Systems (IS) decisions. Written for MBA students and general business managers alike, the text explains the fundamental principles and practices required to use and manage information, and illustrates how information systems can create, or obstruct, opportunities within various organizations.
This revised and updated seventh edition discusses the business and design processes relevant to IS, and presents a basic framework to connect business strategy, IS strategy, and organizational strategy. Readers are guided through each essential aspect of information Systems, including information architecture and infrastructure, IT security, the business of Information Technology, IS sourcing, project management, business analytics, and relevant IS governance and ethical issues.
Annað
- Höfundar: Keri E. Pearlson, Carol S. Saunders, Dennis F. Galletta
- Útgáfa:7
- Útgáfudagur: 02/2020
- Hægt að prenta út 10 bls.
- Hægt að afrita 2 bls.
- Format:ePub
- ISBN 13: 9781119672067
- Print ISBN: 9781119668251
- ISBN 10: 1119672066
Efnisyfirlit
- Cover
- Preface
- Acknowledgments
- About the Authors
- Introduction
- The Case for Participating in Decisions about Information Systems
- What If a Manager Doesn't Participate?
- Skills Needed to Participate Effectively in Information Technology Decisions
- Basic Assumptions
- Economics of Information versus Economics of Things
- Summary
- Key Terms
- Chapter 1: The Information Systems Strategy Triangle
- Brief Overview of Business Strategy Frameworks
- Why Are Strategic Advantage Models Essential to Planning for Information Systems?
- Brief Overview of Organizational Strategies
- Brief Overview of Information Systems Strategy
- Summary
- Key Terms
- Discussion Questions
- Case Study 1‐1 Amazon in 2019
- Case Study 1‐2 Lego
- Chapter 2: Strategic Use of Information Resources
- Evolution of Information Resources
- Information Resources as Strategic Tools
- How Can Information Resources Be Used Strategically?
- Sustaining Competitive Advantage
- Strategic Alliances
- Co‐Creating IT and Business Strategy
- Summary
- Key Terms
- Discussion Questions
- Case Study 2‐1 Amazon Go: How Far Can It Go?
- Case Study 2‐2 Groupon
- Chapter 3: Organizational Strategy and Information Systems
- Information Systems and Organizational Design
- Information Systems and Management Control Systems
- Information Systems and Culture
- Summary
- Key Terms
- Discussion Questions
- Case Study 3‐1 Uber's Use of Technology‐Mediated Control
- Case Study 3‐2 The FBI
- Chapter 4: Digital Systems and the Design of Work
- Work Design Framework
- How Information Technology Changes the Nature of Work
- Where Work Is Done and Who Does It: Mobile and Virtual Work Arrangements
- Gaining Acceptance for IT‐Induced Change to Work
- Summary
- Key Terms
- Discussion Questions
- Case Study 4‐1 Automation at Southern Glazer's Wine and Spirits LLC
- Case Study 4‐2 Trash and Waste Pickup Services, Inc.
- Chapter 5: Information Systems and Digital Transformation
- Silo Perspective versus Business Process Perspective
- Building Agile and Dynamic Business Processes
- Digital Business Transformation
- Workflow and Mapping Processes
- Types of Enterprise Systems
- Enterprise System Issues
- Summary
- Key Terms
- Discussion Questions
- Case Study 5‐1 Carestream Health
- Case Study 5‐2 Santa Cruz Bicycles
- Chapter 6: Architecture and Infrastructure
- From Vision to Implementation
- The Leap from Strategy to Architecture to Infrastructure
- From Strategy to Architecture to Infrastructure: An Example
- Virtualization and Cloud Computing
- Other Managerial Considerations
- Summary
- Key Terms
- Discussion Questions
- Case Study 6‐1 Enterprise Architecture at Chubb Industries
- Case Study 6‐2 The Case of Extreme Scientists
- Chapter 7: Security
- NIST Cybersecurity Framework
- IT Security Governance Framework
- Cyberattacks and How They Occurred
- The Impossibility of 100% Security
- What Should Management Do?
- How Do We Measure How Secure We Are?
- Summary
- Key Terms
- Discussion Questions
- Case Study 7‐1 The Aircraft Communications Addressing and Reporting System (ACARS)
- Case Study 7‐2 Sony Pictures: The Criminals Won
- Chapter 8: The Business of Information Technology
- Organizing to Respond to Business: A Maturity Model
- Understanding the IT Organization
- What a Manager Can Expect from the IT Organization
- What the IT Organization Does Not Do
- Chief Information Officer
- Building a Business Case
- IT Portfolio Management
- Valuing IT Investments
- Monitoring IT Investments
- Funding IT Resources
- How Much Does IT Cost?
- Summary
- Key Terms
- Discussion Questions
- Case Study 8‐1 Air France/KLM Airlines
- Case Study 8‐2 Balanced Scorecards at BIOCO
- Chapter 9: Governance of the Information Systems Organization
- IT Governance
- Centralized versus Decentralized Organizational Structures
- Decision Rights and Governance
- Platform‐Based Governance
- Governance Frameworks for Control Decisions
- Summary
- Key Terms
- Discussion Questions
- Case Study 9‐1 IT Governance at Toyota
- Case Study 9‐2 The “MyJohnDeere” Platform
- Chapter 10: Information Systems Sourcing
- Sourcing Decision Cycle Framework
- Outsourcing in the Broader Context
- Summary
- Key Terms
- Discussion Questions
- Case Study 10‐1 O2 and RPA
- Case Study 10‐2 Crowdsourcing at AOL
- Chapter 11: Managing IT Projects
- What Defines a Project?
- What Is Project Management?
- Project Elements
- IT Projects
- IT Project Development Methodologies and Approaches
- Managing IT Project Risk
- Gauging Success
- Summary
- Key Terms
- Discussion Questions
- Case Study 11‐1 Information Displays at Dutch Railways (Nederlandse Spoorwegen)
- Case Study 11‐2 Dealing with Traffic Jams in London
- Chapter 12: Business Intelligence, Knowledge Management, and Analytics
- Competing with Business Analytics
- Knowledge Management, Business Intelligence, and Business Analytics
- Components of Business Analytics
- Big Data
- Caveats for Managing Knowledge and Business Intelligence
- Summary
- Key Terms
- Discussion Questions
- Case Study 12‐1 Nest and the Internet of Things (IoT)
- Case Study 12‐2 Stop & Shop's Scan It! App
- Chapter 13: Privacy and Ethical Considerations in Information Management
- Responsible Computing
- Corporate Social Responsibility
- PAPA: Privacy, Accuracy, Property, and Accessibility
- Green Computing
- Summary
- Key Terms
- Discussion Questions
- Case Study 13‐1 Equifax's 2017 Data Breach
- Case Study 13‐2 Ethical Decision Making
- Glossary
- Index
- End User License Agreement
UM RAFBÆKUR Á HEIMKAUP.IS
Bókahillan þín er þitt svæði og þar eru bækurnar þínar geymdar. Þú kemst í bókahilluna þína hvar og hvenær sem er í tölvu eða snjalltæki. Einfalt og þægilegt!Rafbók til eignar
Rafbók til eignar þarf að hlaða niður á þau tæki sem þú vilt nota innan eins árs frá því bókin er keypt.
Þú kemst í bækurnar hvar sem er
Þú getur nálgast allar raf(skóla)bækurnar þínar á einu augabragði, hvar og hvenær sem er í bókahillunni þinni. Engin taska, enginn kyndill og ekkert vesen (hvað þá yfirvigt).
Auðvelt að fletta og leita
Þú getur flakkað milli síðna og kafla eins og þér hentar best og farið beint í ákveðna kafla úr efnisyfirlitinu. Í leitinni finnur þú orð, kafla eða síður í einum smelli.
Glósur og yfirstrikanir
Þú getur auðkennt textabrot með mismunandi litum og skrifað glósur að vild í rafbókina. Þú getur jafnvel séð glósur og yfirstrikanir hjá bekkjarsystkinum og kennara ef þeir leyfa það. Allt á einum stað.
Hvað viltu sjá? / Þú ræður hvernig síðan lítur út
Þú lagar síðuna að þínum þörfum. Stækkaðu eða minnkaðu myndir og texta með multi-level zoom til að sjá síðuna eins og þér hentar best í þínu námi.
Fleiri góðir kostir
- Þú getur prentað síður úr bókinni (innan þeirra marka sem útgefandinn setur)
- Möguleiki á tengingu við annað stafrænt og gagnvirkt efni, svo sem myndbönd eða spurningar úr efninu
- Auðvelt að afrita og líma efni/texta fyrir t.d. heimaverkefni eða ritgerðir
- Styður tækni sem hjálpar nemendum með sjón- eða heyrnarskerðingu
- Gerð : 208
- Höfundur : 5839
- Útgáfuár : 2020
- Leyfi : 380