Efnisyfirlit

• Cover
• Title Page
• Copyright Information
• Dedications
• Preface
• Connect
• About the Authors
• Brief Contents
• Table of Contents
• Part One Environmental Foundation
  • 1 Globalization and International Linkages
    • The World of International Management: An Interconnected World
    • Introduction
    • Globalization and Internationalization
      • Globalization, Antiglobalization, and Global Pressures for Change
      • Global and Regional Integration
      • Changing Global Demographics
      • The Shifting Balance of Economic Power in the Global Economy
    • Global Economic Systems
      • Market Economy
      • Command Economy
      • Mixed Economy
    • Economic Performance and Issues of Major Regions
      • Established Economies
      • Emerging and Developing Economies
      • Developing Economies on the Verge
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Answers to the In-Chapter Quiz
    • Internet Exercise: Global Competition in Fast Food
    • Endnotes
    • In the International Spotlight: India
  • 2 The Political, Legal, and Technological Environment
    • The World of International Management: Social Media and Political Change
    • Political Environment
      • Ideologies
      • Political Systems
    • Legal and Regulatory Environment
      • Basic Principles of International Law
      • Examples of Legal and Regulatory Issues
      • Privatization
      • Regulation of Trade and Investment
    • Technological Environment and Global Shifts in Production
      • Trends in Technology, Communication, and Innovation
      • Biotechnology
      • E-Business
      • Telecommunications
      • Technological Advancements, Outsourcing, and Offshoring
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Hitachi Goes Worldwide
    • Endnotes
    • In the International Spotlight: Turkey
  • 3 Ethics, Social Responsibility, and Sustainability
    • The World of International Management: Sustaining Sustainable Companies
    • Ethics and Social Responsibility
      • Ethics and Social Responsibility in International Management
      • Ethics Theories and Philosophy
    • Human Rights
      • Labor, Employment, and Business Practices
      • Environmental Protection and Development
    • Globalization and Ethical Obligations of MNCs
      • Reconciling Ethical Differences across Cultures
      • Corporate Social Responsibility and Sustainability
      • Corporate Governance
      • Corruption
      • International Assistance
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Endnotes
    • In the International Spotlight: Argentina
    • Brief Integrative Case 1.1: Advertising or Free Speech? The Case of Nike and Human Rights
    • Endnotes
    • Brief Integrative Case 1.2: TOMS Puts Its Right Foot Forward
    • Endnotes
    • In-Depth Integrative Case 1.1: Student Advocacy and “Sweatshop” Labor: The Case of Russell Athletic
    • Endnotes
    • In-Depth Integrative Case 1.2: The Ethics of Global Drug Pricing
    • Endnotes
• Part Two The Role of Culture
  • 4 The Meanings and Dimensions of Culture
    • The World of International Management: Culture Clashes in Cross-Border Mergers and Acquisitions
    • The Nature of Culture
    • Cultural Diversity
    • Values in Culture
      • Values in Transition
    • Cultural Dimensions
      • Hofstede
      • Trompenaars
    • Integrating Culture and Management: The GLOBE Project
      • Culture and Management
      • GLOBE’s Cultural Dimensions
      • GLOBE Country Analysis
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Renault-Nissan in South Africa
    • Endnotes
    • In the International Spotlight: Kenya
  • 5 Managing Across Cultures
    • The World of International Management: Taking a Bite Out of Apple: Corporate Culture and an Unlikely Chinese Start-up
    • The Strategy for Managing across Cultures
      • Strategic Predispositions
      • Meeting the Challenge
    • Cross-Cultural Differences and Similarities
      • Parochialism and Simplification
      • Similarities across Cultures
      • Many Differences across Cultures
    • Cultural Differences in Selected Countries and Regions
      • Using the GLOBE Project to Compare Managerial Differences
      • Managing Culture in Selected Countries and Regions
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Haier’s Approach
    • Endnotes
    • In the International Spotlight: Poland
  • 6 Organizational Cultures and Diversity
    • The World of International Management: The Fundamentals of Strong Multinational Teams
    • The Nature of Organizational Culture
      • Definition and Characteristics
    • Interaction between National and Organizational Cultures
    • Organizational Cultures in MNCs
      • Family Culture
      • Eiffel Tower Culture
      • Guided Missile Culture
      • Incubator Culture
    • Managing Multiculturalism and Diversity
      • Phases of Multicultural Development
      • Types of Multiculturalism
      • Potential Problems Associated with Diversity
      • Advantages of Diversity
      • Building Multicultural Team Effectiveness
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Lenovo’s International Focus
    • Endnotes
    • In the International Spotlight: Nigeria
  • 7 Cross-Cultural Communication and Negotiation
    • The World of International Management: Netflix’s Negotiations: Global Expansion Strategies
    • The Overall Communication Process
      • Verbal Communication Styles
      • Interpretation of Communications
    • Communication Flows
      • Downward Communication
      • Upward Communication
    • Communication Barriers
      • Language Barriers
      • Perceptual Barriers
      • The Impact of Culture
      • Nonverbal Communication
    • Achieving Communication Effectiveness
      • Improve Feedback Systems
      • Provide Language Training
      • Provide Cultural Training
      • Increase Flexibility and Cooperation
    • Managing Cross-Cultural Negotiations
      • Types of Negotiation
      • The Negotiation Process
      • Cultural Differences Affecting Negotiations
      • Negotiation Tactics
      • Negotiating for Mutual Benefit
      • Bargaining Behaviors
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Working Effectively at Toyota
    • Endnotes
    • In the International Spotlight: China
    • Brief Integrative Case 2.1: Coca-Cola in India
    • Endnotes
    • Brief Integrative Case 2.2: Danone’s Wrangle with Wahaha
    • Endnotes
    • In-Depth Integrative Case 2.1a: Euro Disneyland
    • Endnotes
    • In-Depth Integrative Case 2.1b: Disney in Asia
    • Endnotes
    • In-Depth Integrative Case 2.2: Walmart’s Global Strategies
    • Endnotes
• Part Three INTERNATIONAL STRATEGIC MANAGEMENT
  • 8 Strategy Formulation and Implementation
    • The World of International Management: Starbucks’ Caffeinated Push for Global Growth
    • Strategic Management
      • The Growing Need for Strategic Management
      • Benefits of Strategic Planning
      • Approaches to Formulating and Implementing Strategy
      • Global and Regional Strategies
    • The Basic Steps in Formulating Strategy
      • Environmental Scanning
      • Internal Resource Analysis
      • Goal Setting for Strategy Formulation
    • Strategy Implementation
      • Location Considerations for Implementation
      • Combining Country and Firm-Specific Factors in International Strategy
      • The Role of the Functional Areas in Implementation
    • Specialized Strategies
      • Strategies for Emerging Markets
      • Entrepreneurial Strategy and New Ventures
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Infosys’ Global Strategy
    • Endnotes
    • In the International Spotlight: United Arab Emirates
  • 9 Entry Strategies and Organizational Structures
    • The World of International Management: Airbnb
    • Entry Strategies and Ownership Structures
      • Export/Import
      • Wholly Owned Subsidiaries
      • Mergers/Acquisitions
      • Alliances and Joint Ventures
      • Licensing
      • Franchising
    • The Organization Challenge
    • Basic Organizational Structures
      • Initial Division Structure
      • International Division Structure
      • Global Structural Arrangements
      • Transnational Network Structures
    • Nontraditional Organizational Arrangements
      • Organizational Arrangements from Mergers, Acquisitions, Joint Ventures, and Alliances
    • The Emergence of the Network Organizational Forms
      • Organizing for Product Integration
    • Organizational Characteristics of MNCs
      • Formalization
      • Specialization
      • Centralization
      • Putting Organizational Characteristics in Perspective
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Organizing for Effectiveness
    • Endnotes
    • In the International Spotlight: Mexico
  • 10 Managing Political Risk, Government Relations, and Alliances
    • The World of International Management: Iran: Risks and Political Uncertainty
    • The Nature and Analysis of Political Risk
      • Macro and Micro Analysis of Political Risk
      • Terrorism and Its Overseas Expansion
      • Analyzing the Expropriation Risk
    • Managing Political Risk and Government Relations
      • Developing a Comprehensive Framework or Quantitative Analysis
      • Techniques for Responding to Political Risk
    • Managing Alliances
      • The Alliance Challenge
      • The Role of Host Governments in Alliances
      • Examples of Challenges and Opportunities in Alliance Management
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Nokia in China
    • Endnotes
    • In the International Spotlight: Brazil
  • 11 Management Decision and Control
    • The World of International Management: Global Online Retail: Amazon versus Alibaba
    • Decision-Making Process and Challenges
      • Factors Affecting Decision-Making Authority
      • Cultural Differences and Comparative Examples of Decision Making
      • Total Quality Management Decisions
      • Decisions for Attacking the Competition
    • Decision and Control Linkages
    • The Controlling Process
      • Types of Control
      • Approaches to Control
    • Performance Evaluation as a Mechanism of Control
      • Financial Performance
      • Quality Performance
      • Personnel Performance
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Looking at the Best
    • Endnotes
    • In the International Spotlight: Japan
    • Brief Integrative Case 3.1: Google in China: Protecting Property and Rights
    • Endnotes
    • In-Depth Integrative Case 3.1: How Starbucks Convinced Indians to Embrace Coffee
    • Endnotes
• Part Four Organizational Behavior and Human Resource Management
  • 12 Motivation Across Cultures
    • The World of International Management: Motivating Employees in a Multicultural Context: Insights from Emerging Markets
    • The Nature of Motivation
      • The Universalist Assumption
      • The Assumption of Content and Process
    • The Hierarchy-of-Needs Theory
      • The Maslow Theory
      • International Findings on Maslow’s Theory
    • The Two-Factor Theory of Motivation
      • The Herzberg Theory
      • International Findings on Herzberg’s Theory
    • Achievement Motivation Theory
      • The Background of Achievement Motivation Theory
      • International Findings on Achievement Motivation Theory
    • Select Process Theories
      • Equity Theory
      • Goal-Setting Theory
      • Expectancy Theory
    • Motivation Applied: Job Design, Work Centrality, and Rewards
      • Job Design
      • Work Centrality
      • Reward Systems
    • Incentives and Culture
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Motivating Potential Employees
    • Endnotes
    • In the International Spotlight: Vietnam
  • 13 Leadership Across Cultures
    • The World of International Management: Global Leadership Development: An Emerging Need
    • Foundation for Leadership
      • The Manager-Leader Paradigm
      • Philosophical Background: Theories X, Y, and Z
      • Leadership Behaviors and Styles
      • The Managerial Grid Performance: A Japanese Perspective
    • Leadership in the International Context
      • Attitudes of European Managers toward Leadership Practices
      • Japanese Leadership Approaches
      • Differences between Japanese and U.S. Leadership Styles
      • Leadership in China
      • Leadership in the Middle East
      • Leadership Approaches in India
      • Leadership Approaches in Latin America
    • Recent Findings and Insights about Leadership
      • Transformational, Charistmatic, and Transactional Leadership
      • Qualities for Successful Leaders
      • Culture Clusters and Leader Effectiveness
      • Leader Behavior, Leader Effectiveness, and Leading Teams
      • Cross-Cultural Leadership: Insights from the GLOBE Study
      • Positive Organizational Scholarship and Leadership
      • Authentic Leadership
      • Ethical, Responsible, and Servant Leadership
      • Entrepreneurial Leadership and Mindset
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Taking a Closer Look
    • Endnotes
    • In the International Spotlight: Germany
  • 14 Human Resource Selection and Development Across Cultures
    • The World of International Management: The Challenge of Talent Retention in India
    • The Importance of International Human Resources
      • Getting the Employee Perspective
      • Employees as Critical Resources
      • Investing in International Assignments
      • Economic Pressures
    • Sources of Human Resources
      • Home-Country Nationals
      • Host-Country Nationals
      • Third-Country Nationals
      • Subcontracting and Outsourcing
    • Selection Criteria for International Assignments
      • General Criteria
      • Adaptability to Cultural Change
      • Physical and Emotional Health
      • Age, Experience, and Education
      • Language Training
      • Motivation for a Foreign Assignment
      • Spouses and Dependents or Work-Family Issues
      • Leadership Ability
      • Other Considerations
    • Economic Pressures and Trends in Expat Assignments
    • International Human Resource Selection Procedures
      • Testing and Interviewing Procedures
      • The Adjustment Process
    • Compensation
      • Common Elements of Compensation Packages
      • Tailoring the Package
    • Individual and Host-Country Viewpoints
      • Candidate Motivations
      • Host-Country Desires
    • Repatriation of Expatriates
      • Reasons for Returning
      • Readjustment Problems
      • Transition Strategies
    • Training in International Management
      • The Impact of Overall Management Philosophy on Training
      • The Impact of Different Learning Styles on Training and Development
      • Reasons for Training
    • Types of Training Programs
      • Standardized vs. Tailor-Made
    • Cultural Assimilators
      • Choice of Content of the Assimilators
      • Validation of the Assimilator
      • The Cost-Benefit Analysis of Assimilators
      • Positive Organizational Behavior
    • Future Trends
    • The World of International Management—Revisited
    • Summary of Key Points
    • Key Terms
    • Review and Discussion Questions
    • Internet Exercise: Coke Goes Worldwide
    • Endnotes
    • In the International Spotlight: Russia
    • Brief Integrative Case 4.1: IKEA’s Global Renovations
    • Endnotes
    • In-Depth Integrative Case 4.1: How Didi Fought Uber in China and Won; Next, Taking On the World
    • Endnotes
    • In-Depth Integrative Case 4.2: Chiquita’s Global Turnaround
    • Endnotes
• Skill-Building and Experiential Exercises
  • Personal Skill-Building Exercises
    • 1. The Culture Quiz
    • 2. “When in Bogotá …”
    • 3. The International Cola Alliances
    • 4. Whom to Hire?
  • In-Class Simulations (available in Connect, connect.mheducation.com)
    • 1. “Frankenfoods” or Rice Bowl for the World: The U.S.-EU Dispute over Trade in Genetically Modified Organisms
    • 2. Cross-Cultural Conflicts in the Corning-Vitro Joint Venture
• Glossary
• Name and Organization Index
• Subject Index

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