Efnisyfirlit

• Cover
• Dedication
• Title Page
• Contents
• List of figures
• List of tables
• Foreword
• Acknowledgements
• Introduction
• PART ONE Introduction to risk management
  • Learning outcomes for Part One
  • Part One further reading
  • Part One case studies
    • Rank Group: How we manage risk
    • ABIL: Risk management overview
    • BIS: Approach to risk
  • 01    Approaches to defining risk
    • Definitions of risk
    • Types of risks
    • Risk description
    • Inherent level of risk
    • Risk classification systems
    • Risk likelihood and magnitude
  • 02    Impact of risk on organizations
    • Level of risk
    • Impact of hazard risks
    • Attachment of risks
    • Risk and reward
    • Attitudes to risk
    • Risk and triggers
  • 03    Types of risks
    • Timescale of risk impact
    • Four types of risk
    • Embrace opportunity risks
    • Manage uncertainty risks
    • Mitigate hazard risks
    • Minimize compliance risks
  • 04    Scope of risk management
    • Origins of risk management
    • Development of risk management
    • Specialist areas of risk management
    • Simple representation of risk management
    • Enterprise risk management
    • Levels of risk management sophistication
  • 05    Principles and aims of risk management
    • Principles of risk management
    • Importance of risk management
    • Risk management activities
    • Effective and efficient core processes
    • Implementing risk management
    • Achieving benefits
• PART TWO Approaches to risk management
  • Learning outcomes for Part Two
  • Part Two further reading
  • Part Two case studies:
    • United Utilities: Our risk management framework
    • Birmingham City Council: Scrutiny, accountability and risk management
    • Tsogo Sun: Risk management process
  • 06    Risk management standards
    • Scope of risk management standards
    • Risk management process
    • Risk management context
    • COSO ERM cube
    • Features of RM standards
    • Updating of existing standard
  • 07    Establishing the context
    • Scope of the context
    • External context
    • Internal context
    • Risk management context
    • Designing a risk register
    • Using a risk register
  • 08    Enterprise risk management
    • Enterprise-wide approach
    • Definitions of ERM
    • ERM in practice
    • ERM and business continuity
    • ERM in energy and finance
    • Future development of ERM
  • 09    Alternative approaches
    • Changing face of risk management
    • Managing emerging risks
    • Increasing importance of resilience
    • Different approaches
    • Structure of management standards
    • Future of risk management
• PART THREE Risk assessment
  • Learning outcomes for Part Three
  • Part Three further reading
  • Part Three case studies:
    • AA: Risk governance
    • British Land: Our assessment of risk is a cornerstone
    • Guide Dogs NSW/ACT: List of major residual risks
  • 10    Risk assessment considerations
    • Importance of risk assessment
    • Approaches to risk assessment
    • Risk assessment techniques
    • Nature of the risk matrix
    • Risk perception
    • Attitude to risk
  • 11    Risk classification systems
    • Short-, medium- and long-term risks
    • Nature of risk classification systems
    • Examples of risk classification systems
    • FIRM risk scorecard
    • PESTLE risk classification system
    • Compliance, hazard, control and opportunity
  • 12    Risk analysis and evaluation
    • Application of a risk matrix
    • Inherent and current level of risk
    • Control confidence
    • 4Ts of hazard risk response
    • Risk significance
    • Risk capacity
  • 13    Loss control
    • Risk likelihood
    • Risk magnitude
    • Hazard risks
    • Loss prevention
    • Damage limitation
    • Cost containment
  • 14    Defining the upside of risk
    • Upside of risk
    • Opportunity assessment
    • Riskiness index
    • Upside in strategy
    • Upside in projects
    • Upside in operations
• PART FOUR Risk response
  • Learning outcomes for Part Four
  • Part Four further reading
  • Part Four case studies:
    • Intu Properties: Insurance renewal
    • The Walt Disney Company: Disclosures about market risks
    • Australian Mines Limited: Risk assessment and management
  • 15    Tolerate, treat, transfer and terminate
    • The 4Ts of hazard response
    • Tolerate risk
    • Treat risk
    • Transfer risk
    • Terminate risk
    • Strategic risk response
  • 16    Risk control techniques
    • Types of controls
    • Hazard risk zones
    • Preventive controls
    • Corrective controls
    • Directive controls
    • Detective controls
  • 17    Insurance and risk transfer
    • Importance of insurance
    • History of insurance
    • Types of insurance cover
    • Evaluation of insurance needs
    • Purchase of insurance
    • Captive insurance companies
  • 18    Business continuity
    • Business continuity management
    • Business continuity standards
    • Successful business continuity
    • Business impact analysis (BIA)
    • Business continuity and ERM
    • Civil emergencies
• PART FIVE Risk strategy
  • Learning outcomes for Part Five
  • Part Five further reading
  • Part Five case studies:
    • AMEC Foster Wheeler: Principal risks and uncertainties
    • BBC: Internal controls assurance
    • Emperor Watch & Jewellery: Risk management
  • 19    Core business processes
    • Dynamic business models
    • Types of business processes
    • Strategy and tactics
    • Effective and efficient operations
    • Ensuring compliance
    • Reporting performance
  • 20    Reputation and the business model
    • Components of the business model
    • Risk management and the business model
    • Reputation and corporate governance
    • CSR and risk management
    • Supply chain and ethical trading
    • Importance of reputation
  • 21    Risk management context
    • Architecture, strategy and protocols
    • Risk architecture
    • Risk management strategy
    • Risk management protocols
    • Risk management manual
    • Risk management documentation
  • 22    Risk management responsibilities
    • Allocation of responsibilities
    • Range of responsibilities
    • Statutory responsibilities of management
    • Role of the risk manager
    • Risk architecture in practice
    • Risk committees
  • 23    Control of selected hazard risks
    • Cost of risk controls
    • Learning from controls
    • Control of financial risks
    • Control of infrastructure risks
    • Control of reputational risks
    • Control of marketplace risks
• PART SIX Risk culture
  • Learning outcomes for Part Six
  • Part Six further reading
  • Part Six case studies:
    • Network Rail: Our approach to risk management
    • Ekurhuleni Metropolitan Municipality (EMM): Risk management
    • Ericsson: Corporate governance report
  • 24    Risk-aware culture
    • Styles of risk management
    • Steps to successful risk management
    • Defining risk culture
    • Measuring risk culture
    • Alignment of activities
    • Risk maturity models
  • 25    Importance of risk appetite
    • Nature of risk appetite
    • Risk appetite and the risk matrix
    • Risk and uncertainty
    • Risk exposure and risk capacity
    • Risk appetite statements
    • Risk appetite and lifestyle decisions
  • 26    Risk training and communication
    • Consistent approach to risk
    • Risk training and risk culture
    • Risk information and communication
    • Shared risk vocabulary
    • Risk information on an intranet
    • Risk management information system (RMIS)
  • 27    Risk practitioner competencies
    • Competency frameworks
    • Range of skills
    • Communication skills
    • Relationship skills
    • Analytical skills
    • Management skills
• PART SEVEN Risk governance
  • Learning outcomes for Part Seven
  • Part Seven further reading
  • Part Seven case studies:
    • Severn Trent Water: Our approach to risk
    • Tim Hortons: Sustainability and responsibility
    • DCMS: Capacity to handle risk
  • 28    Corporate governance model
    • Corporate governance
    • OECD principles of corporate governance
    • LSE corporate governance framework
    • Corporate governance for a bank
    • Corporate governance for a government agency
    • Evaluation of board performance
  • 29    Stakeholder expectations
    • Range of stakeholders
    • Stakeholder dialogue
    • Stakeholders and core processes
    • Stakeholders and strategy
    • Stakeholders and tactics
    • Stakeholders and operations
  • 30    Operational risk management
    • Operational risk
    • Definition of operational risk
    • Basel II and Basel III
    • Measurement of operational risk
    • Difficulties of measurement
    • Developments in operational risk
  • 31    Project risk management
    • Introduction to project risk management
    • Development of project risk management
    • Uncertainty in projects
    • Project lifecycle
    • Opportunity in projects
    • Project risk analysis and management
  • 32    Supply chain management
    • Importance of the supply chain
    • Scope of the supply chain
    • Strategic partnerships
    • Joint ventures
    • Outsourcing of operations
    • Risk and contracts
• PART EIGHT Risk assurance
  • Learning outcomes for Part Eight
  • Part Eight further reading
  • Part Eight case studies:
    • Unilever: Our risk appetite and approach to risk management
    • Colgate Palmolive: Damage to reputation
    • Sainsbury’s and Tesco: Principal risks and uncertainties
  • 33    The control environment
    • Nature of control environment
    • Purpose of internal control
    • Control environment
    • Features of the control environment
    • CoCo framework of internal control
    • Good safety culture
  • 34    Risk assurance techniques
    • Audit committees
    • Role of risk management
    • Risk assurance
    • Risk management outputs
    • Control risk self-assessment
    • Benefits of risk assurance
  • 35    Internal audit activities
    • Scope of internal audit
    • Role of internal audit
    • Undertaking an internal audit
    • Risk management and internal audit
    • Management responsibilities
    • Five lines of assurance
  • 36    Reporting on risk management
    • Risk reporting
    • Sarbanes–Oxley Act of 2002
    • Risk reports by US companies
    • Charities’ risk reporting
    • Public-sector risk reporting
    • Government report on national security
• Appendix A: Abbreviations and acronyms
• Appendix B: Glossary of terms
• Appendix C: Implementation guide
• Index
• Copyright

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