Efnisyfirlit

• Cover
• Title
• Copyright
• About the Authors
• Preface
• Connect
• Acknowledgments
• Brief Contents
• Contents
• Part One: Business in Society
  • Chapter 1: The Corporation and Its Stakeholders
    • Business and Society
      • A Systems Perspective
    • The Stakeholder Theory of the Firm
      • The Stakeholder Concept
      • Different Kinds of Stakeholders
    • Stakeholder Analysis
      • Stakeholder Interests
      • Stakeholder Power
      • Stakeholder Coalitions
      • Stakeholder Mapping
    • The Corporation’s Boundary-Spanning Departments
    • The Dynamic Environment of Business
    • Creating Value in a Dynamic Environment
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Tipping Point at Union Square Hospitality Group
  • Chapter 2: Managing Public Issues and Stakeholder Relationships
    • Public Issues
    • Environmental Analysis
      • Competitive Intelligence
      • Stakeholder Materiality
    • The Issue Management Process
      • Identify Issue
      • Analyze Issue
      • Generate Options
      • Take Action
      • Evaluate Results
    • Organizing for Effective Issue Management
    • Stakeholder Engagement
      • Stages in the Business–Stakeholder Relationship
      • Drivers of Stakeholder Engagement
      • The Role of Social Media in Stakeholder Engagement
    • Stakeholder Dialogue
      • Stakeholder Networks
      • The Benefits of Engagement
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Robinhood: The Challenges of Keeping Pace with Innovation
  • Chapter 3: Corporate Social Responsibility and Global Citizenship
    • Corporate Power and Responsibility
    • Corporate Social Responsibility and Citizenship
      • The Origins of Corporate Social Responsibility
      • Balancing Social, Economic, and Legal Responsibilities
    • The Corporate Social Responsibility Question
      • Support for Corporate Social Responsibility
      • Concerns about Corporate Social Responsibility
    • Social Entrepreneurs and B Corporations
    • Management Systems for Corporate Social Responsibility and Citizenship
    • Stages of Corporate Citizenship
    • Assessing and Reporting Social Performance
      • Social Audit Standards
      • Social Reporting
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Corporate Social Responsibility at Gravity Payments
  • Chapter 4: Business in a Globalized World
    • The Process of Globalization
      • Major Multinational Enterprises
      • International Financial and Trade Institutions
    • The Benefits and Costs of Globalization
      • Benefits of Globalization
      • Costs of Globalization
    • Doing Business in a Diverse World
      • Comparative Political and Economic Systems
      • Global Inequality and the Bottom of the Pyramid
    • Collaborative Partnerships for Global Problem Solving
      • A Three-Sector World
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Intel and the Responsible Minerals Initiative
• Part Two: Business and Ethics
  • Chapter 5: Ethics and Ethical Reasoning
    • The Meaning of Ethics
      • What Is Business Ethics?
      • Why Should Business Be Ethical?
    • Why Ethical Problems Occur in Business
      • Personal Gain and Selfish Interest
      • Competitive Pressures on Profits
      • Conflicts of Interest
      • Cross-Cultural Contradictions
    • The Core Elements of Ethical Character
      • Managers’ Values
      • Spirituality in the Workplace
      • Managers’ Moral Development
    • Analyzing Ethical Problems in Business
      • Virtue Ethics: Pursuing a “Good” Life
      • Utility: Comparing Benefits and Costs
      • Rights: Determining and Protecting Entitlements
      • Justice: Is It Fair?
      • Applying Ethical Reasoning to Business Activities
    • The Moral Intensity of an Ethical Issue
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: 3M and N95 Respirators for Americans
  • Chapter 6: Organizational Ethics
    • Corporate Ethical Climates
    • Business Ethics Across Organizational Functions
      • Accounting Ethics
      • Financial Ethics
      • Marketing Ethics
      • Information Technology Ethics
      • Supply Chain Ethics
    • Making Ethics Work in Corporations
      • Building Ethical Safeguards into the Company
    • Ethics in a Global Economy
      • Efforts to Curtail Unethical Practices
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: The Vale Mining Company Dam Collapse
• Part Three: Business and Public Policy
  • Chapter 7: Business–Government Relations
    • How Business and Government Relate
      • Seeking a Collaborative Partnership
      • Working in Opposition to Government
      • Legitimacy Issues
    • Government’s Public Policy Role
      • Elements of Public Policy
      • Types of Public Policy
    • Government Regulation of Business
      • Market Failure
      • Negative Externalities
      • Natural Monopolies
      • Ethical Arguments
      • Types of Regulation
      • The Effects of Regulation
    • Regulation in a Global Context
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Government’s Response to the Coronavirus Pandemic in the United States and the European Union
  • Chapter 8: Influencing the Political Environment
    • Participants in the Political Environment
      • Business as a Political Participant
    • Influencing the Business–Government Relationship
      • Corporate Political Strategy
    • Political Action Tactics
      • Promoting an Information Strategy
      • Promoting a Financial-Incentive Strategy
      • Promoting a Constituency-Building Strategy
    • Levels of Political Involvement
    • Managing the Political Environment
    • Business Political Action: A Global Challenge
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Political Action by the U.S. Steel Industry, 2015–2020
• Part Four: Business and the Natural Environment
  • Chapter 9: Sustainable Development and Global Business
    • Business and Society in the Natural Environment
      • Sustainable Development
      • Sustainable Development Goals
      • Planetary Boundaries
      • The Great Acceleration
    • Socio-Economic Trends
      • Population Growth
      • Urbanization
      • Energy Use
      • GDP Growth
    • Earth System Trends
      • Climate Change
      • Stratospheric Ozone
      • Land and Water Resources
      • Threats to Marine Ecosystems
      • Decline of Biodiversity
    • Response of the International Business Community
      • Circular Economy
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Clean Cooking
  • Chapter 10: Managing for Sustainability
    • Role of Government
      • Major Areas of Environmental Regulation
      • Alternative Policy Approaches
    • Costs and Benefits of Environmental Regulation
    • Managing for Sustainability
      • Leading Change for Sustainability
      • Sustainability Management in Practice
      • Environmental Auditing and Reporting
      • Environmental Partnerships
    • Sustainability Management as a Competitive Advantage
      • Cost Savings
      • Brand Differentiation
      • Technological Innovation
      • Reduction of Regulatory, Liability, and Climate Change Risk
      • Strategic Planning
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: General Motors’ Drive for Carbon Neutrality
• Part Five: Business and Technology
  • Chapter 11: The Role of Technology
    • Technology Defined
      • Phases of Technology in Society
    • The Role of Technology in Our Daily Lives
      • The Presence of the Internet
      • Unwanted Technology Threats
      • Big Data
    • Public Access to and Use of Technology
      • The Digital Divide in the United States and Worldwide
      • Mobile Telephones
      • Cryptocurrency
      • Social Networking
    • Ethical Challenges Involving Technology
      • The Loss of Privacy
      • Free Speech Issues
    • Government Censorship of Free Speech
    • The Impact of Scientific Breakthroughs
      • Genetically Engineered Foods
      • Sequencing of the Human Genome
      • Biotechnology and Stem Cell Research
      • Medical Breakthroughs
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: China’s Social Credit System
  • Chapter 12: Regulating and Managing Technology
    • Government Regulation of Technology
    • The Role of Technology in Business
      • Access to Stakeholders’ Personal Information
      • E-Business
    • Artificial Intelligence in the Workplace and their Challenges
      • The Use of Artificial Intelligence at Work
      • Robotics in the Workplace
      • The Emergence of Drones in Business
    • The Chief Information, Security, Technology Officer
    • Cybercrime: A Threat to Organizations and the Public
      • Exploring Why Hackers Hack
      • Costs of Cybercrime
    • Business Responses to Invasions of Information Security
    • Government Efforts to Combat Cybercrime
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: The Arrival of Autonomous Cars—Bright Future or Looming Threat?
• Part Six: Business and Its Stakeholders
  • Chapter 13: Shareholder Rights and Corporate Governance
    • Shareholders Around the World
      • Who Are Shareholders?
      • Objectives of Stock Ownership
      • Shareholders’ Legal Rights and Safeguards
    • Corporate Governance
      • The Board of Directors
      • Principles of Good Governance
    • Special Issue: Executive Compensation
    • Shareholder Activism
      • The Rise of Institutional Investors
      • Social Investment
      • Shareholder Lawsuits
    • Government Protection of Shareholder Interests
      • Securities and Exchange Commission
      • Information Transparency and Disclosure
      • Insider Trading
    • Shareholders and the Corporation
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Corporate Governance and Executive Misconduct at Wynn Resorts
  • Chapter 14: Consumer Protection
    • The Rights of Consumers
    • Self-Advocacy for Consumer Interests
    • How Government Protects Consumers
      • Goals of Consumer Laws
      • Major Consumer Protection Agencies
    • Consumer Privacy in the Digital Age
    • Using the Courts and Product Liability Laws
      • Strict Liability
      • Product Liability Reform and Alternative Dispute Resolution
    • Positive Business Responses to Consumerism
      • Managing for Quality
      • Voluntary Industry Codes of Conduct
      • Consumer Affairs Departments
      • Product Recalls
    • Consumerism’s Achievements
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Volkswagen’s “Clean Diesel” Campaign
  • Chapter 15: Employees and the Corporation
    • The Employment Relationship
    • Workplace Rights
      • The Right to Organize and Bargain Collectively
      • The Right to a Safe and Healthy Workplace
      • Job Security and the Right to Due Process
    • Fair Wages and Income Inequality
    • The Right to Privacy in the Workplace
      • Electronic Monitoring
      • Romance in the Workplace
      • Employee Drug Use and Testing
      • Alcohol Abuse at Work
      • Employee Theft and Honesty Testing
    • The Right to Blow the Whistle and Free Speech in the Workplace
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Do it Without Dues
  • Chapter 16: Managing a Diverse Workforce
    • The Changing Face of the Workforce
    • Gender and Race in the Workplace
      • Women and Minorities at Work
      • The Gender and Racial Pay Gap
      • Where Women and Persons of Color Manage
      • Breaking the Glass Ceiling
      • Women and Minority Business Ownership
    • Government’s Role in Securing Equal Employment Opportunity
      • Equal Employment Opportunity
      • Affirmative Action
      • Sexual and Racial Harassment
    • What Business Can Do: Diversity and Inclusion Policies and Practices
      • Balancing Work and Life
      • Child Care and Elder Care
      • Work Flexibility
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Hello, My Name Is …
  • Chapter 17: Business and Its Suppliers
    • Suppliers
    • Social, Ethical, and Environmental Issues in Global Supply Chains
      • Social Issues
      • Ethical Issues
      • Environmental Issues
      • Supply Chain Risk
    • Private Regulation of the Business–Supplier Relationship
      • Supply Chain Auditing
    • Supplier Development and Capability Building
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: IKEA’s Sustainable Cotton Supply Chain
  • Chapter 18: The Community and the Corporation
    • The Business–Community Relationship
      • The Business Case for Community Involvement
    • Community Relations
      • Economic Development
      • Housing
      • Aid to Minority, Women, and Disabled Veteran-Owned Enterprises
      • Disaster, Terrorism, and War Relief
    • Corporate Giving
      • Forms of Corporate Giving
      • Priorities in Corporate Giving
      • Corporate Giving in a Strategic Context
      • Measuring the Return on Social Investment
    • Building Collaborative Partnerships
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: Salesforce’s 1+1+1 Integrated Philanthropy Model
  • Chapter 19: Managing the Public and the Corporate Reputation
    • The General Public
    • What is Reputation?
      • Why Does Reputation Matter?
    • The Public Relations Department
      • Public Relations in the Internet and Social Media Age
    • Brand Management
    • Crisis Management
    • Engaging Key Stakeholders with Specific Tactics
      • Executive Visibility
      • User-Generated Content
      • Paid Content
      • Event Sponsorship
      • Image Advertisements
    • Summary
    • Key Terms
    • Internet Resources
    • Discussion Case: United Airlines—Navigating a Social Media Storm
• Cases in Business and Society
  • Case 1. Failure by Design: Boeing and the 737 Max
  • Case 2. Profiting from Pain: Business and the U.S. Opioid Epidemic
  • Case 3. Banning American Parts in Chinese Mobile Phones: Economic Sanctions, Political Influence, and Trump’s Trade War
  • Case 4. BP Blowout: The Aftermath of the Gulf Oil Disaster
  • Case 5. Wells Fargo’s Unauthorized Customer Accounts
  • Case 6. The Upper Big Branch Mine Disaster
  • Case 7. Starbucks at the Airport: Discrimination in Public Spaces
  • Case 8. Nestlé and Child Labor in the Cocoa Supply Chain
  • Case 9. The Boycott of Stoli Vodka
• Glossary
• Bibliography
• Indexes
  • Name Index
  • Subject Index

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