Lýsing:
Shows how to use data-based needs assessments to frame people-related problems and performance improvement opportunities, obtain support from those who are affected by the changes, make effective decisions, and increase efficiency. Revised as a resource for both students and practitioners, this new edition takes the reader through the fundamentals of needs assessment, provides guidelines for conducting a variety of needs assessment (knowledge and skill assessment, job and task analysis, competency-based needs assessment, and strategic needs assessment), and offers suggestions for managing needs assessments.
It also describes techniques for collecting and analyzing data, ethical guidelines, models and theories, and frequently asked questions and provides a many ready-to-use worksheets and other tools. The landscape for needs assessment has changed in the last four years and the authors bring this popular book up to date with a new section addressing technology-enhanced needs assessment, a new section devoted to case studies and real-work examples, new ways of working with management and managing projects including sample proposals and reports to management, expansions and updates on data collection, and updates on new modes of training covering systems thinking, culture, and social networks.
The Toolkit section will feature updated and many new references, tables, forms, worksheets, job aids, and other helpful tools. Tricks of the Trade will be completely updated, presenting new and expert (and global) ways of dealing with issues that arise when conducting a needs assessment. A Student Guide, a new online resource for this edition, will offer additional case studies, worksheets, study guides, summaries, and helpful hints.
Annað
- Höfundur: Kavita Gupta
- Útgáfa:3
- Útgáfudagur: 2014-01-17
- Hægt að prenta út 2 bls.
- Hægt að afrita 10 bls.
- Format:Page Fidelity
- ISBN 13: 9781118458082
- Print ISBN: 9781118457894
- ISBN 10: 1118458087
Efnisyfirlit
- A Practical Guide to Needs Assessment
- Copyright
- Contents
- List of Figures
- List of Needs Assessment Toolkit Forms
- Preface
- Acknowledgments
- Introduction
- Purpose of the Book
- Audience for the Book
- Scope of the Book
- How the Book Is Organized
- How to Use the Book
- Needs Assessment Toolkit
- Part 1: Fundamentals of Needs Assessment
- Chapter 1: Overview of Needs Assessment
- Purpose
- Overview
- Similarities Among Needs Assessment Requests
- Differences Among Requests that Lead to Needs Assessment
- Benefits of a Needs Assessment
- Five Approaches to Needs Assessment
- Conclusion
- Chapter 2: Ideas and Models That Guide Practice
- Purpose
- Related Toolkit Job Aids
- Overview
- Prioritizing Needs
- Measuring Performance
- Diagnosing the Causes of Poor Performance
- Individual Performance Problems
- Organizational Performance Problems
- Diagnosing Systems
- Advances Over Time in Knowledge About Learning, Training, and Performance
- Conclusion
- Chapter 3: Strategies for Collecting and Analyzing Data
- Purpose
- Overview
- Data-Collection Methods
- Interviews
- Focus Groups
- Surveys
- Observation
- Documents and Artifacts
- Photos and Videos
- Data Analysis
- Analyzing Quantitative Data
- Other Useful Measures
- Reliability, Validity, and Trustworthiness Related to Data Collection and Analysis
- Organizing Data for Decision Making
- Conclusion
- Chapter 1: Overview of Needs Assessment
- Chapter 4: Knowledge and Skills Assessment
- Purpose
- Related Toolkit Job Aids
- Overview
- When to Use
- Benefits and Drawbacks
- Critical Success Factors
- Key Phases
- Phase 1: Gather Preliminary Data
- Phase 2: Plan
- Phase 3: Perform Training Requirements Analysis
- Step 1: Develop Assessment Tools
- Step 2: Collect Data
- Phase 4: Analyze Data
- Phase 5: Prepare and Present a Report
- Conclusion
- Chapter 5: Job and Task Analysis
- Purpose
- Related Toolkit Job Aids
- Overview
- When to Use
- Benefits and Drawbacks
- Critical Success Factors
- Definition of Terms
- Writing Job Task Statements
- Writing Standards
- Key Phases
- Phase 1: Prepare
- Phase 2: Conduct Job Task Analysis Work Session
- Phase 3: Develop and Present Job Training and Non-Training Recommendations
- Conclusion
- Chapter 6: Competency-Based Needs Assessment
- Purpose
- Related Toolkit Job Aids
- Overview
- When to Use
- Benefits and Drawbacks
- Critical Success Factors
- Phases of a Competency Needs Assessment
- Phase 1: Develop a Project Plan
- Phase 2: Conduct Behavioral Interviews
- Phase 3: Construct Competency Model
- Phase 4: Assess Gaps
- Phase 5: Implement Model
- Using Already Available Competency Models
- Conclusion
- Chapter 7: Strategic Needs Assessment
- Purpose
- Related Toolkit Job Aids
- Overview
- When to Use
- Benefits and Drawbacks
- Critical Success Factors
- Key Phases of a Needs Assessment Project
- Phase 1: Gather Preliminary Information About the Situation
- Phase 2: Examine the External Environment
- Phase 3: Examine Internal Environment
- Phase 4: Chart Future Environment
- Phase 5: Develop Performance Improvement Plan
- Conclusion
- Chapter 8: Complex Needs Assessment
- Purpose
- Related Toolkit Job Aid
- Overview
- When to Use
- Benefits and Drawbacks
- Key Phases
- Phase 1: Conduct the Pre-Assessment
- Phase 2: Conduct the Needs Assessment
- Phase 3: Conduct the Post-Assessment
- Community and Organization Surveys
- EOSH Training
- Conclusion
- Chapter 9: Writing Proposals and Reports
- Purpose
- Related Toolkit Job Aids
- Overview
- Contracting a Needs Assessment
- The Needs Assessment Proposal
- Ways to Use the Needs Assessment Proposal
- Practical Tips for Writing a Needs Assessment Proposal
- Managing Needs Assessment Documents
- Reports
- In-Person Oral Reports and Presentations
- Conclusion
- Chapter 10: Dealing with Ethical Issues
- Purpose
- Overview
- Ethics in Needs Assessment
- Joint Committee on Standards for Educational Evaluation (JCSEE), Program Evaluation Standards
- American Evaluation Association, Guiding Principles
- Additional Resources for Managing Ethical Issues
- Conclusion
- Chapter 11: Answers to Frequently Asked Questions
- Purpose
- Overview
- Commonly Asked Questions and Their Answers
- Conclusion
- Toolkit Form
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- Gerð : 208
- Höfundur : 11781
- Útgáfuár : 2014
- Leyfi : 379